School It Technician – Cambridgeshire

Marchant Recruitment; Ely; On-site; GBP 22,000 - 29,000; Full time

Job summary

Marchant Recruitment is seeking a School IT Technician in Cambridge to support day-to-day IT systems, assist staff and students, and maintain classroom technology.

You will respond to tickets, diagnose hardware and software issues, install and maintain computers, projectors and printers, and help with safeguarding and data protection.

Qualifications

• Previous experience in IT support or a related technical role.
• Good knowledge of computer hardware and operating systems.
• Understanding of basic networking and connectivity.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer service abilities.
• Organised approach with the ability to prioritise tasks.
• Ability to work independently and collaboratively.
• Willingness to learn new systems and technologies.
• Willingness to complete safeguarding and background checks.
• The right to work in the UK.

Responsibilities

• Provide first-line technical support to staff and students.
• Diagnose and resolve hardware, software and connectivity issues.
• Install, configure and maintain computers, laptops and printers.
• Assist with network connectivity and user account issues.
• Support classroom technology, including projectors and interactive displays.
• Carry out routine equipment checks and software updates.
• Maintain records of support requests, faults and repairs.
• Assist with IT equipment inventories and asset management.
• Follow data protection, cybersecurity and safeguarding procedures.
• Escalate complex technical problems when necessary.

Skills

IT support

Troubleshooting

Hardware knowledge

Software knowledge

Customer service

Teamwork

Education

Relevant IT qualification or experience

Tools

Windows OS

Printers

Projectors

Job description

Are you an enthusiastic IT professional looking to apply your technical skills within an educational environment? A school in Cambridge is seeking a capable IT Technician to support its computer systems, maintain equipment and provide technical assistance to staff and students.

This role offers an opportunity for a proactive problem-solver who enjoys resolving technical issues and helping ensure that digital resources are reliable, accessible and fit for everyday use.

Position Highlights

• IT support role within a school




• Hardware, software and connectivity troubleshooting




• Maintenance of computers and classroom technology




• Technical assistance for staff and students




• Opportunity to support digital learning

Role Overview

As the School IT Technician, you will assist with the day-to-day running of the school's IT systems. You will respond to technical support requests, maintain equipment and help ensure that technology supports teaching, learning and administrative activities effectively.

Key Responsibilities

• Provide first-line technical support to staff and students.




• Diagnose and resolve hardware, software and connectivity issues.




• Install, configure and maintain computers, laptops and printers.




• Assist with network connectivity and user account issues.




• Support classroom technology, including projectors and interactive displays.




• Carry out routine equipment checks and software updates.




• Maintain records of support requests, faults and repairs.




• Assist with IT equipment inventories and asset management.




• Follow data protection, cybersecurity and safeguarding procedures.




• Escalate complex technical problems when necessary.

About the School

The school aims to provide a supportive learning environment where technology plays an important role in everyday teaching and administration. The IT Technician will help maintain dependable systems and provide effective support across the school.

Experience and Skills

• Previous experience in IT support or a related technical role.




• Good knowledge of computer hardware and operating systems.




• Understanding of basic networking and connectivity.




• Strong troubleshooting and problem-solving skills.




• Good communication and customer service abilities.




• Organised approach with the ability to prioritise tasks.




• Ability to work independently and collaboratively.




• Willingness to learn new systems and technologies.




• Willingness to complete all required safeguarding and background checks.




• The right to work in the UK.