School It Technician – Ely, Cambridgeshire

Marchant Recruitment; Ely; Vor Ort; GBP 21.000 - 32.000; Vollzeit

Zusammenfassung

Marchant Recruitment is seeking a diligent IT Technician for a school in Ely. You will provide day-to-day technical assistance, maintain IT infrastructure, and ensure staff and students can access digital resources.

The role covers hardware and software maintenance, user support, classroom technology and connectivity across the school, with safeguarding and data protection embedded. You will troubleshoot, document issues and collaborate with colleagues to minimise downtime and keep systems

Qualifikationen

• Experience in IT support or technical roles is advantageous.
• Strong understanding of computer hardware and software.
• Familiarity with operating systems and basic networking.
• Excellent troubleshooting and problem-solving abilities.
• Good communication and customer service skills.

Aufgaben

• Provide first-line technical support to staff and students.
• Diagnose and resolve hardware, software and connectivity issues.
• Install, configure and maintain computers, laptops and printers.
• Assist with user accounts and system access.
• Support interactive displays, projectors and classroom technology.
• Carry out routine equipment checks and software updates.
• Maintain records of faults, repairs and requests.
• Monitor IT equipment and asset records.
• Follow data protection, cybersecurity and safeguarding procedures.
• Escalate complex technical issues when necessary.

Kenntnisse

Troubleshooting

Communication

Problem solving

Willingness to learn

Jobbeschreibung

Are you a technically minded individual with a passion for troubleshooting and supporting others? A school in Ely is seeking an enthusiastic IT Technician to assist with maintaining its computer systems, supporting users and ensuring that technology operates effectively throughout the school.

This position would suit someone with a methodical approach to problem-solving who enjoys maintaining equipment and helping staff and students access the digital resources they need.

Position Highlights

• School-based IT support opportunity

• Computer hardware and software maintenance

• Technical assistance for staff and students

• Classroom technology and connectivity support

• Varied troubleshooting responsibilities

Role Overview

As the School IT Technician, you will provide day-to-day technical assistance and help maintain the school's IT infrastructure. You will respond to support requests, investigate faults and ensure that computer equipment and digital systems remain reliable and accessible.

Key Responsibilities

• Provide first-line technical support to staff and students.

• Diagnose and resolve hardware, software and connectivity issues.

• Install, configure and maintain computers, laptops and printers.

• Assist with user accounts, passwords and system access.

• Support interactive displays, projectors and classroom technology.

• Carry out routine equipment checks and software updates.

• Maintain records of faults, repairs and technical support requests.

• Assist with monitoring IT equipment and maintaining asset records.

• Follow data protection, cybersecurity and safeguarding procedures.

• Escalate complex technical issues when necessary.

About the School

The school aims to provide a supportive learning environment where reliable technology contributes to teaching, learning and administration. The IT Technician will help maintain effective digital services across the school.

Experience and Skills

• Previous IT support or technical experience is advantageous.

• Good understanding of computer hardware and software.

• Familiarity with operating systems and basic networking.

• Strong troubleshooting and problem-solving skills.

• Good communication and customer service abilities.

• Organised approach to managing technical requests.

• Ability to work independently and collaboratively.

• Willingness to learn new systems and technologies.

• Willingness to complete all required safeguarding and background checks.

• The right to work in the UK.