IT Technician Apprentice: Earn While You Learn

Pmccommerce; England; On-site; GBP 11,000 - 16,000; Full time

Benefits offered by this job

End-Point Assessment support

Structured training and coaching

Career development opportunities

Job summary

PMC Commerce is seeking an Information Communications Technician Apprentice to join the IT team for an approximately 13-month program with an End-Point Assessment period. You will gain hands-on experience across IT support, hardware, networking, security, cloud tech and documentation while learning from experienced professionals.

No prior professional IT experience is required; a keen interest in technology and a strong willingness to learn are essential.

Qualifications

• Genuine interest in IT and technology.
• Willingness to learn and undertake structured training.
• Strong communication and interpersonal skills.
• Logical, methodical approach to problem-solving.
• Good organisational skills and attention to detail.
• Ability to work independently and in a team.
• Professional, customer-focused attitude.
• Commitment to completing the apprenticeship.

Responsibilities

• Provide first-line IT support to users and diagnose hardware, software, OS, and connectivity issues.
• Assist with setting up and maintaining computers, peripherals and IT equipment; support software updates and routine maintenance.
• Help investigate network connectivity issues and learn about IP addressing and network protocols.
• Follow information security policies and maintain secure systems and user access.
• Support cloud services, testing, scripting and automation; contribute to IT projects.
• Document IT incidents, changes and maintain accurate records; assist with admin tasks.

Skills

IT Support

Troubleshooting

Communication

Documentation

Education

Level 3 Information Communications Technician Apprenticeship

Job description

PMC Commerce is seeking an Information Communications Technician Apprentice to join the IT team for an approximately 13-month program with an End-Point Assessment period. You will gain hands-on experience across IT support, hardware, networking, security, cloud tech and documentation while learning from experienced professionals.

No prior professional IT experience is required; a keen interest in technology and a strong willingness to learn are essential.