IT Technician — 1-Year Contract | 365, Security & Support

MCS Group | Your Specialist Recruitment Consultancy; Omagh; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Private health scheme and cash plan

Group life assurance

Company uniform

Training and development opportunities

Job summary

MCS Group has partnered with an established Omagh employer to recruit an IT Technician for a 12-month fixed-term contract covering a career break. Reporting to the IT Manager, you'll provide first and second-line support across head office, project sites and remote locations, while delivering hands-on troubleshooting and Microsoft 365 administration.

You'll administer Exchange Online, Teams and SharePoint, manage onboarding/offboarding, asset records and licensing, plus assist with security, ISO

Qualifications

• Diploma-level qualification or higher in IT/Computing or related discipline.
• At least two years' experience in an IT or technical support role.
• Experience supporting Microsoft 365 and Windows environments.
• Experience managing IT hardware, software and user accounts.
• Strong troubleshooting skills and understanding of cybersecurity best practices.

Responsibilities

• Provide first and second-line support across Windows, Microsoft 365, hardware, software and business applications.
• Administer Exchange Online, Teams, SharePoint, OneDrive and Entra ID.
• Manage IT onboarding and offboarding, including user accounts, permissions, equipment and inductions.
• Deploy and maintain laptops, mobile devices and other IT equipment, maintaining asset and licensing records.
• Assist with site office setups, networking, printers, phone systems and communications equipment.
• Coordinate with external IT providers and software vendors to resolve issues and implement improvements.
• Support endpoint security, MFA, patching, backup and recovery arrangements.
• Assist with information security compliance (ISO 27001, Cyber Essentials, GDPR).
• Maintain IT documentation and user training materials.

Skills

Customer focus

Communication skills

Troubleshooting

Prioritisation

Teamwork

Education

Diploma or higher in IT/Computing

Tools

Microsoft 365

Exchange Online

Teams

SharePoint

OneDrive

Entra ID

Azure

Intune

Job description

MCS Group has partnered with an established Omagh employer to recruit an IT Technician for a 12-month fixed-term contract covering a career break. Reporting to the IT Manager, you'll provide first and second-line support across head office, project sites and remote locations, while delivering hands-on troubleshooting and Microsoft 365 administration.

You'll administer Exchange Online, Teams and SharePoint, manage onboarding/offboarding, asset records and licensing, plus assist with security, ISO