IT Technician

PlanetRecruitment; Witney; On-site; GBP 21,000 - 32,000; Full time

Job summary

PlanetRecruitment is seeking an IT Support focused candidate for on-site duties across the Witney area. The role involves diagnosing and fixing printer problems, handling software issues, and assisting staff with device setup and procedures.

You will need to travel around sites, stay calm under pressure, and maintain clear communication with users. Familiarity with Windows 11 and Microsoft 365 is essential, as is a hands-on approach to IT support and quick problem resolution in a busy

Qualifications

• Familiarity with Windows 11 and Microsoft 365 environments.
• Ability to follow procedures for setting up equipment and documents.
• Troubleshoot printers and related toner replacement tasks.
• Resolve software issues and assist users with IT problems.
• Be comfortable with on-site duties and moving around site.

Responsibilities

• Troubleshoot printers and printer-related problems on-site.
• Diagnose and fix software issues reported by users.
• Assist colleagues with IT tasks and device setup.
• Carry out toner replacements and maintain printer supplies.
• Work across network environments and communicate clearly under pressure.

Skills

Windows 11

Microsoft 365

Printer troubleshooting

Toner replacement

Software issue troubleshooting

User support

Site visits / on-site work

Calm under pressure

Job description

Key Requirements:

• Must have familiarity with Microsoft Windows 11 and Microsoft 365 environments
• Able to accurately deal with procedures - i.e. setting up equipment and documents
• Trouble shooting printers
• Knowledge of replacing toners
• Trouble shooting software issues
• Trouble shooting users (issues)
• Familiarity with network environments
• Willing to get out around site - this is not sitting behind a desk job
• Level-headed and the ability to keep calm and think clearly under pressure