IT Technician

The Methodist Church in Britain; Sunderland; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

CPD

Wellbeing day

GP access

Mental health services

Counselling

Physiotherapy

Cycle to work

Discounts

Job summary

Northern Lights Learning Trust in Sunderland is seeking an IT Technician to troubleshoot faults and assist users across a wide range of IT knowledge. This full-time role is 37 hours per week, Monday to Friday, with an immediate start and an enhanced DBS check.

You will join a supportive team, handle varied IT tasks, and benefit from pension schemes, CPD, wellbeing initiatives, and other staff benefits while contributing to reliable technology for staff and students.

Qualifications

• Experience as an IT Technician.
• Strong troubleshooting skills.
• Confidence supporting users with varying levels of IT knowledge.
• Well-organised and adaptable.
• Strong team player.
• Excellent communication skills.

Responsibilities

• Troubleshoot technical faults across systems and hardware.
• Help users with IT knowledge and guidance.
• Support colleagues and students with varying levels of IT proficiency.

Skills

Troubleshooting

User support confidence

Well-organised

Team player

Communication

Job description

This IT Technician post sits with Northern Lights Learning Trust, a growing trust in the school sector. The work centres on troubleshooting technical faults and helping users with a wide range of IT knowledge. It is a full-time role, 37 hours across Monday to Friday, with an immediate start. Visa sponsorship is not available, and the successful applicant must pass an enhanced DBS check.

What’s required

Experience

• Experience as an IT Technician

Skills & knowledge

• Strong troubleshooting skills
• Confidence supporting users with varying levels of IT knowledge
• Well-organised and adaptable
• Strong team player
• Excellent communication skills

Checks & eligibility

• Enhanced DBS check
• Right to work in the UK

What’s offered

• Teachers' Pension Scheme or Local Government Pension Scheme
• National Terms and Conditions of Employment
• Continuous professional development
• Annual wellbeing day and other wellbeing initiatives
• Employee welfare package: 24-hour GP access, nurse support, mental health services, counselling and physiotherapy
• Free flu vaccinations, maternity and paternity support, and menopause support
• Cycle to work scheme
• Lifestyle discounts on shops, food and drink, and days out