IT Technician – Helpdesk & User Support (Full-Time)

The Methodist Church in Britain; Sunderland; Sur place; GBP 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Pension scheme

CPD

Wellbeing day

GP access

Mental health services

Counselling

Physiotherapy

Cycle to work

Discounts

Résumé du poste

Northern Lights Learning Trust in Sunderland is seeking an IT Technician to troubleshoot faults and assist users across a wide range of IT knowledge. This full-time role is 37 hours per week, Monday to Friday, with an immediate start and an enhanced DBS check.

You will join a supportive team, handle varied IT tasks, and benefit from pension schemes, CPD, wellbeing initiatives, and other staff benefits while contributing to reliable technology for staff and students.

Qualifications

• Experience as an IT Technician.
• Strong troubleshooting skills.
• Confidence supporting users with varying levels of IT knowledge.
• Well-organised and adaptable.
• Strong team player.
• Excellent communication skills.

Responsabilités

• Troubleshoot technical faults across systems and hardware.
• Help users with IT knowledge and guidance.
• Support colleagues and students with varying levels of IT proficiency.

Connaissances

Troubleshooting

User support confidence

Well-organised

Team player

Communication

Description du poste

Northern Lights Learning Trust in Sunderland is seeking an IT Technician to troubleshoot faults and assist users across a wide range of IT knowledge. This full-time role is 37 hours per week, Monday to Friday, with an immediate start and an enhanced DBS check.

You will join a supportive team, handle varied IT tasks, and benefit from pension schemes, CPD, wellbeing initiatives, and other staff benefits while contributing to reliable technology for staff and students.