IT Technician

Fir Vale Academy; Sheffield; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Highly competitive benefits

On-site parking

Professional development program

Pension scheme

Employee Assistance Programme

Job summary

Fir Vale Academy is seeking to appoint an experienced IT Technician to provide prompt and efficient IT support to all staff. The role is primarily based at Sheffield Springs Academy but will involve regular opportunities to assist other academies within the Yorkshire Cluster of United Learning.

The successful candidate will be a resilient, team‑oriented professional with strong communication and customer service skills, capable of working independently and supporting a wide range of stakeholders

Qualifications

• Relevant experience and qualifications as an IT Technician.
• Strong communication and customer service skills.
• Ability to work in a team and manage stakeholders.

Responsibilities

• Provide prompt and efficient IT support to all staff.
• Based mainly at Sheffield Springs Academy with regular opportunities to support other academies within the Yorkshire Cluster.
• Collaborate with colleagues across the cluster and United Learning to deliver reliable IT services.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

IT Technician qualification

Job description

location_on Location Sheffield Park Academy

Fir Vale Academy is an inclusive and ambitious 11-16 secondary school on a significant journey of improvement. We are continually looking to expand our talent base to provide our students with the best possible educational experience. We are a vibrant, diverse community where every young person is known, valued and supported to work hard, aim high and succeed.Within our Trust, we work collaboratively with our local cluster schools, including Barnsley Academy, Sheffield Park Academy, Sheffield Springs Academy and others, which provide exceptional development opportunities and the strength of a wider network committed to sharing expertise, raising aspirations, and delivering the very best for our pupils.Fir Vale Academy is located in north Sheffield with excellent public transport links and easy access to the M1 and Meadowhall. Our modern, purpose-built facilities provide a welcoming and dynamic environment, right at the heart of the community we serve.United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.We always appoint on merit, and we are open to discussing flexible working options.

Contract: Full-time, permanent

Start date: As soon as possible

Sheffield Springs Academy is seeking to appoint an experienced and enthusiastic IT Technician. The role will include providing prompt and efficient IT support to all staff within Sheffield Springs Academy.

Whilst the successful post-holder will mainly be based at Sheffield Springs Academy they will also have regular opportunities to support other local academies within the Yorkshire Cluster of United Learning.

The successful post-holder will be a key member of the team and benefit from the support and knowledge of colleagues within the academy, across the Yorkshire Cluster and United Learning.

The role includes communicating and working with a large number of stakeholders. The successful candidate will be a resilient, approachable and positive individual who excels working in a team environment and contributing to team targets. They will also be comfortable working independently as they contribute toward operational objectives on a day-to-day basis. This is a challenging yet highly rewarding role with a supportive and welcoming employer.

Our academies within the Yorkshire Cluster are part of United Learning and as such, our aim is to bring out ‘the Best in Everyone’ and we continuously strive to ensure that students and staff have every opportunity to succeed, with their potential developed to the utmost.

United Learning is one of the largest and most successful Trusts in the country who offers unrivalled Continuing Professional Development (CPD) and training, including opportunities for nationwide networking.

The city of Sheffield itself is a vibrant place to live and work with two universities and a range of entertainment opportunities alongside the access to the Beautiful Peak District. Quality of life is routinely ranked very highly and it is one of the greenest cities in Europe: Welcome to Sheffield

We will offer you:

• Highly competitive pay above national average.
• 26 days annual leave plus 8 statutory bank holidays per annum.
• An additional day’s paid leave awarded per annum (a personal leave day).
• Excellent facilities and resources.
• Access to an outstanding professional development programme.
• A respectful working environment.
• Supportive, friendly colleagues who are committed to each other’s professional development.
• A chance to become part of United Learning, one of the largest groups of academies in the country.
• Opportunities to work collaboratively with colleagues in each academy across the Cluster and United Learning.
• Excellent employee benefits which include a highly sought-after pension scheme with high employer contributions.
• Access to training through the Apprenticeship Levy.
• Free on-site parking.
• Access to an Employee Assistance Programme (EAP).
• We encourage open and regular conversations about work-life balance.

We are looking for someone who:

• Is reliable, highly motivated and self-driven.
• Has relevant experience and qualifications as an IT Technician.
• Shares our commitment to ensuring that all our young people receive the best possible education in a supportive environment.
• Works effectively with minimal supervision and takes initiative.
• Is a strong team player with excellent communication and customer service skills.
• Demonstrates a proactive approach to completing scheduled tasks and resolving support tickets.
• Can identify additional tasks when appropriate and seek help when needed.
• Maintains a positive, professional attitude at all times.

Please see the job description and person specification for further detail.

United Learning is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Employees will, in accordance with statutory guidance, be subject to a comprehensive checking process including references from current and previous employers, health, Right to Work in the UK, an Enhanced DBS check and a further check against the appropriate barred list.