IT Technician

Clear Legal & Financial Recruitment; Harlow; On-site; GBP 26,000 - 32,000; Full time

Job summary

Clear Legal & Financial Recruitment is seeking a full-time IT Technician in Harlow to provide support across the IT network. The role emphasizes good communication and the ability to work under pressure in a varied environment where no two days are the same.

Candidates with knowledge of Microsoft and iOS operating systems, Office 365, and hardware troubleshooting will be well placed. Training on the job is available for those without prior IT experience.

Qualifications

• Knowledge of Microsoft operating systems; iOS operating systems; and Office 365.
• PC/laptop hardware troubleshooting capability.
• Strong communication and interpersonal skills; good organisational and prioritising abilities.
• A logical and tenacious approach to problem-solving.

Responsibilities

• Provide IT network support across the organisation.
• Communicate effectively under pressure in a busy environment.
• Assist users and learn on the job, including non-experienced candidates.
• Support day-to-day IT operations and basic troubleshooting tasks.

Skills

Microsoft operating systems

iOS operating systems

Office 365

PC hardware troubleshooting

Communication skills

Interpersonal skills

Organisational skills

Problem-solving

Tools

DNS

DHCP

Active Directory

Printer maintenance

Job description

Our client based in Harlow, is seeking to appoint a full-time IT Technician to provide support across the IT network.

Candidates must have good communication skills and be adept at working under pressure.

If you are looking for a varied job role where no two days are the same, then we would love to hear from you.

Job-Specific Knowledge and Skills:

• Knowledge of Microsoft operating systems.
• Knowledge of iOS operating systems.
• Knowledge of Office 365.
• PC/laptop hardware troubleshooting.
• Strong communication and interpersonal skills.
• Organisational and prioritising skills.
• A logical and tenacious approach to problem-solving.

Desirable Knowledge and Skills:

• Previous experience within a 1st/2nd line support role.
• A good understanding of networking principles.
• Knowledge of DNS, DHCP and Active Directory.
• Printer maintenance and print servers.

Additional Information:

Previous IT experience is not essential. Applications will also be considered from candidates without IT experience, provided they have a keen interest in IT, are willing to work hard and are keen to learn on the job.

• Hours: 37 hours per week
• Working/Paid Weeks: 52.14 weeks per year
• Holiday Entitlement: 25 days annual leave