IT Technician

Southfields Academy; Greater London; Remote; GBP 22,000 - 28,000; Full time

Job summary

Southfields Academy is seeking an IT Technician to maintain and support the school's IT systems and equipment, ensuring technology supports teaching and daily operations. The role requires solid IT knowledge, strong problem-solving and the ability to communicate effectively with staff and students.

You should be organised, reliable, proactive and eager to learn in a busy school environment. This is a 1-year fixed-term contract, term-time plus 4 weeks, Monday to Friday, 07:30–15:30, 35 hours per

Qualifications

• IT knowledge and problem-solving skills.
• Ability to communicate effectively with staff and students.
• Willingness to learn and adapt in a busy school environment.

Responsibilities

• Provide in person IT support across the school campus.
• Assist pupils, staff and users with IT requests and document changes in line with policies.
• Support technology used during examinations (mock and public).
• Work with the IT Director and Managers on day-to-day tasks and project work.

Skills

IT knowledge

Problem solving

Communication

Organised

Reliability

Proactive

Job description

ROLE: IT Technician

RESPONSIBLE TO: Manager of IT Technicians

CONTRACT LENGTH: 1 Year Fixed-Term

SALARY: Scale 2, SCP 13

WORKING PATTERN: Term-time only + 4 weeks, Mon-Fri: 07.30-15.30, 35 hours per week, plus 1 hour unpaid break each day

About the Role

We are seeking a motivated and enthusiastic IT technician to join our academy and provide technical support to staff and students.

The successful candidate will play a key role in maintaining the academy’s IT systems and equipment, ensuring technology supports effective teaching, learning and daily operations.

MAIN PURPOSE OF THE ROLE

• Provide in person IT support across the school campus.
• To provide technical support and assist pupils, staff, and other users within the academy with IT support requests, document requests, and changes. Ensure compliance with policies, procedures, and both school and internal IT guidelines.
• Support the use of any technology required during examinations, for both mock and public exams.
• Work within the IT department and across the wider school campus, undertaking a range of day-to-day support tasks as well as project work as directed by the IT Director and Managers.

About You

The ideal candidate will have IT knowledge, strong problem-solving skills and the ability to communicate effective with staff and students. You will be organised, reliable, proactive and be able to prioritise tasks in a busy school environment.

Previous IT support experience is desirable, but candidates with relevant technical knowledge and a willingness to learn are encouraged to apply.

Safeguarding

Our academy is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to appropriate pre-employment and safeguarding checks, including an enhanced DBS check.