IT Technician

The One Group; Cambridge; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading company in Cambridge is seeking an IT Support Technician to join their collaborative team. This role involves providing support to around 80 users, engaging in infrastructure projects, and enjoying numerous employee benefits such as free training and enhanced pension. Ideal candidates will have a strong background in Windows environments and excellent communication skills.

Benefits

Training budget

Reduced working hours

Enhanced pension plan

Free healthcare

Team building activities

Free parking

Cycle to work scheme

Qualifications

• Previous experience in a 1st/2nd line role.
• Familiarity with Windows environment.
• Candidates must be located in the UK with full right to work.

Responsibilities

• Be the first point of contact for any IT related questions / issues.
• Support the maintenance of the company's network.
• Get involved in infrastructure and security projects.

Skills

Communication

Proactivity

Problem Solving

Tools

Windows Server

O365

Networking

Active Directory (AD)

Job description

IT Support Technician

Cambridge (5 days a week onsite)

£32k - £38k

We are looking for an IT Support Technician to join an organisation in Cambridge as they continue to invest in their IT. The last 2 IT Technicians have moved up into an Infrastructure role and you could do the same! With a great record of offering progression opportunities, you will also benefit from a training budget, shorter working days, enhanced pension as well as current employees reporting they feel an enormous sense of achievement by working there!

This is an onsite position, based in Cambridge 5 days per week. With plenty of free parking, cycle to work scheme and located close to the Busway, getting there shouldn't be an issue. You will work in a small, yet very collaborative team who support around 80 users.

With free training from day 1 (Fancy going through an AWS or Azure certification?), 35-hour weeks, perk box, free healthcare, and regular team building/away days you will be joining an organisation that not only cares about the work they do, but also the employees they have.

The role:

• Be the first point of contact for any IT related questions / Issues
• 1st - 3rd Line IT Support
• Own the new user lifecycle
• Get involved in Infrastructure and Security based projects
• Support the maintenance of the companies' network
• Desktop Support

Requirements:

• Happy to work in the Cambridge office 5 days per week
• Previous experience in a 1st/2nd line role
• Worked in a windows environment
• O365, AD, Windows Server, Networking
• Proactive, Sociable and Professional
• Excellent communication skills
• Candidates must already be located in the UK with the full right to work

Please note overseas applicants or those without the full right to work in the UK without any restrictions need not apply.

Please contact Andy Clarke at The One Group for more information!