IT Technician

Suffolk County Council; Bury St Edmunds; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

On-site parking

Staff gym

Pension contributions

Salary and discounts

CPD days

Free hot lunch

Job summary

South Lee Prep School and Nursery in Bury St Edmunds is seeking a friendly IT Technician to join our inclusive team. You will provide daily technical support for staff and pupils, manage the Microsoft 365 environment, and administer Jamf School MDM for iPads.

This part-time role (10 hours per week) offers a flexible schedule in a supportive education setting, with opportunities to develop IT skills and contribute to innovative teaching and learning.

Qualifications

• Provide daily technical support for staff and pupils.
• Manage and maintain the school's Microsoft 365 environment, including Teams.
• Support and administer Jamf School MDM for 1:1 and shared iPads.
• Troubleshoot hardware, software, and network issues promptly.
• Ensure devices are secure, updated, and ready for classroom use.
• Assist with onboarding new staff and students to school systems.
• Liaise with external IT providers when required.
• Excellent troubleshooting and problem-solving skills.
• Clear communication skills, with the ability to support non-technical users.
• Appreciation of the demands of working in a busy school setting.
• Be organised, reliable, and able to work independently.
• Previous school experience is not essential.

Responsibilities

• Provide daily technical support for staff and pupils.
• Manage and maintain the school's Microsoft 365 environment, including Teams.
• Support and administer Jamf School MDM for 1:1 and shared iPads.
• Troubleshoot hardware, software, and network issues promptly.
• Ensure devices are secure, updated, and ready for classroom use.
• Assist with onboarding new staff and students to school systems.
• Liaise with external IT providers when required.
• Demonstrate excellent troubleshooting and problem-solving skills.

Skills

Confidence

Warmth

Sensitivity

Reliability

Flexibility

Motivation

Communication

Interpersonal skills

Initiative

Diplomacy

Tools

Microsoft 365

Jamf School MDM

Job description

• South Lee Prep School and Nursery
• Address: Bury St Edmunds, Suffolk IP33 2BT
• Salary: Competitive
• Hours: 10 hours per week
• Contract: Permanent. Required as soon as possible
• Reference: 5404

South Lee Prep School and Nursery are looking for an IT Technician to join our hard-working and inclusive team. You will be a friendly, hardworking and flexible member of our school team.

South Lee Prep School is a forward-thinking school that is always looking for ways to enhance learning and ignite intellectual curiosity in our children. We want them to become independent learners, to ask questions, to challenge what they already know, to learn new ways of thinking and to be the best they can possibly be. We also want them to learn who they are and how to be resilient and happy in their own skin.

Through our six South Lee pillars (authenticity and achievement, communication and community, nurture and zest) we aim to instil the skills and confidence in each child so they can go out into the world, ambitious and brave, ready to make a positive difference in whichever way they choose.

Job Description: IT Technician

Attributes of a successful candidate:

• confidence, warmth, sensitivity, reliability, flexibility and motivation
• ability to communicate effectively with people
• good interpersonal skills and sense of humour
• good personal organisation e.g., time management
• ability to work independently and as part of a team
• ability to show initiative in a range of situations
• ability to work with tact and diplomacy
• ability to interact positively with pupils, parents and colleagues
• experience of planning as part of a team
• inclusive, kind and empathetic.

Key Responsibilities

We are looking for a motivated and dedicated IT Technician to join our Prep School team. This is a fantastic opportunity for someone who enjoys problem-solving and wants to build their career in IT, while working in a supportive and friendly school environment. Our school has a proactive and forward-looking ethos and has won awards for its innovative use of technology to enhance learning. In addition to providing technical support, this role would suit someone who is keen to make an impact and who will value having their voice heard when implementing new ideas. You’ll be encouraged to be on the front foot, helping us shape the future of technology in education.

Skills and Experience

• provide daily technical support for staff and pupils
• manage and maintain the school’s Microsoft 365 environment, including Teams and ENGAGE
• support and administer Jamf School MDM for both 1 to 1 and shared iPads
• troubleshoot hardware, software, and network issues promptly
• ensure devices are secure, updated, and ready for classroom use
• assist with onboarding new staff and students to school systems
• liaise with external IT providers when required
• excellent troubleshooting and problem-solving skills
• clear communication skills, with the ability to support non-technical users
• appreciation of the demands of working in a busy school setting
• be organised, reliable, and able to work independently
• previous school experience is not essential – this role may suit someone at the start of their IT career or someone seeking a change of environment.

Why Join Us?

A lovely, friendly, and supportive environment where staff and pupils value technology and you will be appreciated. Flexible part-time hours, ideal for balancing work and life. Opportunity to gain valuable experience in education IT systems and be part of a team that makes a real difference to pupils’ learning experiences.

Terms of Employment

• a part time, role: 10 hour working week
• 6 weeks holiday pro rata (must be taken in school holidays)
• this job description may be amended to meet the demands of the school.

Staff Benefits

• collaborative and supportive work environment
• company pension contributions
• competitive salary and school fee discount
• continuing professional development opportunities, including allocated Staff INSET days for professional development
• option for free hot lunch each day
• on-site parking available
• free staff fitness classes at our onsite gym.

To find out more

For further information, please call the school office or Sarah Jefferies on 01284754654,[e-mail] or visitour website

Closing date: 1 pm, 18 September 2026.

Interview date: week commencing 21 September 2026.

Suitable candidates may be interviewed before the closing date, and the school reserves the right to withdraw from the position if an early appointment is made.

Applicants are therefore encouraged strongly to apply in good time.

For reasons of safer recruitment, please be aware we do not accept or review CVs.

It is our policy that we request employment references for all short-listed candidates prior to interview. Applicants will be asked to confirm that they have not been disqualified from working with children. Any gaps in employment will be explored at interviews. Candidates should be aware that in line with Keeping Children Safe, we will conduct online searches for shortlisted candidates.

The school is committed to safeguarding and promoting the welfare of children and young people.

Applicants must undergo child protection screening, including checks with past employers and the Disclosure and Barring Service.