Technician (IT Support) Level 2

Hurst Green; Brierley Hill; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Employee Assistance Programme

Training & development opportunities

Modern school environment

Free on-site parking

Occupational health services

Job summary

Pens Meadow School in Pensnett, DY5 4LN, is seeking an ICT Technician Level 2 to join our dedicated team. You will support the school's technology infrastructure, ensuring ICT systems are secure, reliable and accessible for staff and pupils.

Working under senior staff, you will perform day-to-day ICT support, assist with maintenance of equipment and help keep a busy learning environment running smoothly. This role suits someone who enjoys problem solving and delivering good customer service in

Qualifications

• Experience delivering ICT support in an educational setting.
• Strong technical skills with ICT equipment and systems.

Responsibilities

• Provide day-to-day ICT support across the school.
• Assist with maintenance of ICT equipment and systems.
• Help ensure secure, reliable ICT services for staff and pupils.

Skills

ICT support

Problem solving

Team player

Job description

The following content displays a map of the jobs location - Pens Meadow School, Tiled House Lane, Pensnett, Brierley Hill, West Midlands

Pens Meadow School, Tiled House Lane, Pensnett, Brierley Hill, West Midlands

Closing Date:

13/09/2026

Job Type:

Schools / Academies - Support staff roles - All non-teaching - support staff jobs

Sector:

Education

Business Unit:

Job Introduction

Pens Meadow School, Tiled House Lane, Pensnett, DY5 4LN

37 Hours per Week | 42 Weeks per Year (Term Time Only)

Help Shape the Future of Learning Through Technology

Pens Meadow School is delighted to offer an exciting opportunity for an enthusiastic and skilled ICT Technician to join our dedicated team. Following the opening of our new school building and the expansion of our provision to support an additional 30 pupils, this is an exciting time to become part of our growing school community.

Pens Meadow School provides high-quality education for 155 pupils aged 4-19 years with complex learning needs, including autism and medical conditions. Our success is built on strong teamwork, innovation and a shared commitment to helping every pupil achieve their full potential.

About the Role

As our Technician (ICT Support) Level 2, you will play a vital role in supporting the school's technology infrastructure, ensuring that our ICT systems remain secure, reliable and effective for both staff and pupils.

Working under the guidance of senior staff, you will provide day-to-day technical support across the school, assist with the maintenance of ICT equipment and systems, and help ensure the smooth running of a busy and dynamic learning environment.

This is an excellent opportunity for someone who enjoys problem solving, takes pride in delivering excellent customer service and wants to make a meaningful difference within an educational setting.

What We Are Looking For

We are seeking someone who:

• Has practical ICT support experience and strong technical skills.
• Is reliable, proactive and takes pride in delivering high-quality work.
• Enjoys troubleshooting and finding effective solutions.
• Can work both independently and as part of a team.
• Demonstrates a flexible, positive and professional approach.
• Is committed to supporting the needs of pupils and staff in a busy school environment. Why Join Pens Meadow School?

At Pens Meadow, you will become part of a supportive and welcoming team that is passionate about making a positive difference every day. We are committed to creating an environment where staff feel valued, supported and able to thrive.

As a valued member of our team, you will benefit from:

• Membership of the Local Government Pension Scheme
• Access to a comprehensive Employee Assistance Programme
• Ongoing training and professional development opportunities
• Working in a modern, purpose-built school environment
• A supportive and collaborative staff team
• Free on-site parking
• Access to occupational health services
• Opportunities to contribute to whole-school improvement and development
• A rewarding role where you can make a genuine difference to the lives of children and young people every day

A School with Purpose

Pens Meadow School is a vibrant and caring community where every member of staff contributes to improving outcomes for pupils with complex learning needs . This is an exciting opportunity to join us as we continue to develop our provision and expand our facilities to meet the needs of more pupils and families.

If you are motivated, enthusiastic and ready to be part of a school that puts children at the heart of everything it does, we would love to hear from you.

Safeguarding and Equal Opportunities

Pens Meadow School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment . This post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974 ,satisfactory references, and pre-employment checks in line with safer recruitment practices. Online searches may also be undertaken as part of the shortlisting process.

Pens Meadow School is proud to be an equal opportunities employer and welcomes applications from all suitably qualified candidates .

Application Information

Contract: Permanent, 42 Weeks per Year (Term Time Only)
Hours: 37 hours per week
Closing Date: Sunday 6 September 2026
Interview Date: Wednesday 23 September 2026

Make a Difference Every Day

Join Pens Meadow School and help us create the best possible learning environment for our pupils while developing your own career within a supportive and forward-thinking school community.

We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974 .

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

Effective from September 2022, KCSIE states as part of the shortlisting process schools and colleges should consider carrying out on-line searches, as part of the due diligence on shortlisted candidates. This is to determine suitability to work with children and keep them safe. All shortlisted candidates are now subject to an on-line check and if there is anything concerning, then the shortlisted candidate will be asked to comment on it either prior to or at interview.

N.B., We reserve the right to close this vacancy prior to the advertised dateshould we receive a large number of applications.

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/