IT Technician - Sudbury Cluster

Unity Schools Partnership; Haverhill; On-site; GBP 22,000 - 28,000; Full time

Job summary

Unity Schools Partnership is seeking an IT Technician to support our schools across Sudbury and the surrounding areas. The role focuses on delivering reliable IT services to teachers and pupils, enabling a safer and more efficient learning environment.

You will provide 1st line support, manage hardware and software, and work across multiple sites in a hub, with travel required and a Full Enhanced DBS check expected.

Qualifications

• ICT technicians provide 1st line support to look after school IT equipment, install, order and maintain software and hardware and provide technical support to teachers and pupils.
• Travel between schools within your hub will be required, and candidates will therefore need a full UK driving licence and access to a vehicle.
• A Full Enhanced DBS check will also be required for the successful candidate.
• Interviews: Monday 14th September 2026.

Responsibilities

• Resolves IT issues reported through the service desk ticketing system.
• Assists in the maintenance of the school's network.
• Installs new software and upgrades existing applications.
• Provides technical support for teachers and pupils.
• Runs diagnostics and maintains hardware peripherals (e.g. visualisers, printers, external drives).
• Ensures systems are safe and offer full child protection.
• Trains teachers and students.

Skills

IT support

Networking

Windows OS

Hardware maintenance

Communication

Job description

Location: Thomas Gainsborough School and supporting the Sudbury cluster of schools*

Contract Type: Permanent, full time (37 hours per week, 52 weeks per year)

Start Date: ASAP

*We have a travel claims policy to ensure you are supported on travel requirements of the role.

Are you an IT Technician looking to support the education system?

We want an IT Technician to support our schools to make teaching easy, help students enjoy learning and promote the power of technology in supporting classrooms getting more exciting and efficient in the future!

We are looking for an IT Technician to work in our schools across Sudbury and the surrounding areas. We value our employees by reinvesting in opportunities for career growth and benefits that ultimately reinforce the integrity of the Trust.

What do we have to offer?

• Positive work/life balance Friendly and supportive working environment
• Supportive and positive management
• Motivation to grow and learn
• Variety and job satisfaction

What's in it for you?

Unity Schools Partnership is a progressive and growing MAT (of 40 schools) that is transforming the way IT is delivered, managed and supported in our schools through the innovative use of IT to deliver excellent user focused services that are recognised by our peers as leading in the Education sector. As part of the team, you will have access to a wide and varied range of technologies across Primary, Secondary and Special Education, with support from you colleagues who promote a cohesive work culture with diverse ideas which help form strong solutions.

How will you spend your days?

ICT technicians provide 1st line support to look after school IT equipment, install, order and maintain software and hardware and provide technical support to teachers and pupils. ICT technicians work in a hub as part of the trust wide IT team and support the staff and pupils within our schools.

Your day-to-day work usually involves:

• resolving IT issues reported through our service desk ticketing system
• assisting in the maintenance of the school's network
• installing new software and upgrading existing applications
• providing technical support for teachers and pupils
• running diagnostics maintaining hardware peripherals (e.g. visualisers, printers, external drives)
• ensuring systems are safe and offer full child protection
• training teachers and students

Skills and experience you’ll need:

• You will need to enjoy working in a learning environment and have great patience, diplomacy and good communication skills
• knowledge of operating systems, networking, hardware and software commonly used in schools
• good problem-solving skills good organisational skills
• the ability to explain problems and solutions clearly to non-technical users
• the ability to prioritise, work under pressure and meet deadlines
• a patient and methodical approach
• the ability to work alone or as part of a team
• an awareness of health and safety

Travel between schools within your hub will be required, and candidates will therefore need a full UK driving licence and access to a vehicle. Where possible, we look to deploy technicians close to their home base to reduce the environmental and financial impact of travel for work. We have a travel claims policy to ensure you are supported on travel requirements of the role.

A Full Enhanced DBS check will also be required for the successful candidate. For an informal conversation please contact Ben Shread, Head of IT Operations and Cyber Security Lead on [e-mail] or phone [phone].

Interviews: Monday 14th September 2026

In line with safer recruitment, we cannot accept CVs. Incomplete application forms may result in candidates not being shortlisted.

Unity Schools Partnership is committed to safeguarding and promoting the welfare of pupils. All successful candidates will be subject to rigorous pre‑employment checks, including an enhanced DBS. We are also committed to equality, diversity and fair recruitment practices, and we oppose all forms of unlawful discrimination.

We value inclusive working practices and diverse teams. If you wish to work part‑time or as a job‑share, we will accommodate this wherever possible. We particularly welcome applications from under‑represented groups.