School IT Technician

MYDDELTON COLLEGE; Denbigh; On-site; GBP 28,000 - 36,000; Full time

Job summary

Myddelton College in Denbigh is seeking an experienced School IT Technician to lead, manage, develop and support the College's technology infrastructure. You will enable teaching, learning, administration, boarding, safeguarding, and digital transformation initiatives.

The role includes strategic leadership, security, MIS support, and effective collaboration with staff and pupils. A strong focus on safeguarding and compliance is essential.

Qualifications

• Qualification in Information Technology or Computer Science, or equivalent.
• Relevant technical certifications (Microsoft, Cisco, CompTIA, Cyber Security or equivalent).

Responsibilities

• Develop and implement the College's IT strategy.
• Manage IT infrastructure, security, and data protection.
• Support teaching, administration, and boarding with technology.
• Lead the College helpdesk and user support.
• Plan budgets and future IT investments.

Skills

IT support

Microsoft 365

Networking

Cybersecurity

Budget management

Education

IT degree or equivalent

Tools

Cisco networks

Firewalls

Job description

School IT Technician Job Title: IT Technician Reports To: Headteacher Location: Myddelton College, Denbigh Contract: Full-time, year-round, permanent Salary: competitive dependent on experience __________________________________________________ Job Purpose To lead, manage, develop, and support the College's information technology infrastructure, ensuring reliable, secure, and effective provision of IT services for pupils, staff, parents, and visitors. The IT Technician will be responsible for the strategic development of technology across the College, supporting teaching and learning, administration, boarding, safeguarding, cybersecurity, and digital transformation initiatives.

Key Responsibilities

Strategic Leadership

• Develop and implement the College's IT strategy in line with the School Improvement Plan.
• Advise the Headteacher and Senior Leadership Team on emerging technologies and digital developments.
• Promote the effective use of technology to enhance teaching, learning, communication, and operational efficiency.
• Prepare and manage the annual IT budget.
• Plan future investment in infrastructure, hardware, software, and cloud services.

IT Infrastructure Management

• Manage and maintain all IT systems across the College.
• Ensure the reliability, performance, and security of:
  + Servers + Network infrastructure + Wireless systems + Internet connectivity + Telephony systems + CCTV systems (where applicable)
• Maintain disaster recovery and business continuity arrangements.
• Monitor system performance and proactively address issues.
• Manage hardware lifecycle planning and replacement schedules.

Cybersecurity and Data Protection

• Lead the College's cybersecurity arrangements.
• Implement and monitor appropriate security controls.
• Maintain:
  + Firewall protection + Endpoint protection + Multi-factor authentication + Password management procedures + Backup systems
• Ensure compliance with:
  + UK GDPR + Data Protection Act 2018 + NCSC guidance + Cyber Essentials standards
• Investigate and report security incidents and data breaches.
• Conduct regular risk assessments and security audits.

Educational Technology

• Support staff in the effective use of educational technology.
• Manage and support:
  + Microsoft 365 + Teams + OneDrive + SharePoint + Classroom technology + Interactive displays
• Assist with the implementation of digital learning initiatives.
• Provide training and guidance to staff.
• Support online assessment platforms and learning systems.

Management Information Systems

• Oversee the efficient running of the College Management Information System (MIS).
• Ensure data accuracy and integrity across all systems.

User Support

• Lead the College helpdesk and support function.
• Ensure prompt resolution of IT issues.
• Develop and maintain service standards.
• Provide technical support to:
  + Staff + Pupils + Boarding staff + Administrators
• Maintain asset registers and inventory controls.

Procurement and Supplier Management

• Manage relationships with:
  + IT suppliers + Software vendors + Managed service providers + Telecommunications providers
• Obtain quotations and manage contracts.
• Ensure value for money and compliance with procurement procedures.
• Monitor service agreements and supplier performance.

Boarding IT Provision

• Ensure reliable IT services within boarding houses.
• Support boarders' access to appropriate technology.
• Maintain suitable filtering and monitoring systems in line with safeguarding requirements.
• Support staff working outside normal school hours.

Safeguarding Responsibilities

• Support the College's safeguarding arrangements by ensuring effective online monitoring and filtering.
• Maintain systems that support compliance with:
  + Keeping Learners Safe + Welsh Government guidance + National Minimum Standards for Boarding Schools
• Work closely with safeguarding leads where technology-related concerns arise.
• Promote safe and responsible use of technology by pupils and staff.

Health and Safety

• Ensure compliance with relevant health and safety legislation.
• Maintain safe operation of computer rooms, server rooms, and equipment.
• Undertake risk assessments relating to IT systems and infrastructure.
• Ensure electrical testing and equipment standards are maintained.

General Responsibilities

• Support the ethos, values, and aims of the College.
• Participate in staff meetings and training as required.
• Maintain confidentiality and professionalism.
• Undertake other duties appropriate to the role as reasonably requested by the Headteacher.

Person Specification

Essential Qualifications

• Qualification in Information Technology, Computer Science, or related field, or equivalent professional experience.
• Relevant technical certifications (Microsoft, Cisco, CompTIA, Cyber Security or equivalent).

Essential Experience

• Experience managing IT systems and infrastructure.
• Experience supporting Microsoft 365 environments.
• Experience with network administration and cybersecurity.
• Experience managing budgets and projects.
• Experience providing technical support to a diverse user base.

Desirable Experience

• Experience working in a school or educational environment.
• Experience with school MIS platforms (we use Engage)
• Experience supporting boarding school environments.
• Knowledge of UK GDPR and educational compliance requirements.

Essential Skills

• Strong leadership and organisational skills.
• Excellent problem-solving abilities.
• Ability to communicate technical concepts clearly to non-technical audiences.
• Strong project management skills.
• Ability to work under pressure and manage competing priorities.

Safeguarding Statement Myddelton College is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to undertake an Enhanced DBS check with Barred List information and comply with all safeguarding policies and procedures. This job description is not exhaustive and may be amended from time to time to meet the evolving needs of the College. Deadline for applications: Friday 2nd October Interviews likely to be held: Wednesday 7th October Job start: Monday 2nd November For more information contact our HR Assistant, Nikki Evans on [e-mail]