School IT Technician - Part-Time Tech Support for Students

Suffolk County Council

United Kingdom

Remote

GBP 17,000 - 22,000

Part time

9 days ago
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Benefits offered by this job

On-site parking
Free staff fitness classes
Free hot lunch
Company pension contributions
CPD opportunities
School fee discount

Job summary

South Lee Prep School and Nursery is seeking an IT Technician to support staff and pupils in a part-time role. You will manage Microsoft 365, assist with iPad management, and troubleshoot devices and networks in a friendly school environment.

The role offers flexible 10-hour weeks, with opportunities to contribute to technology-enhanced learning and professional development within the education setting.

Qualifications

  • Provide daily technical support for staff and pupils.
  • Manage and maintain the school’s Microsoft 365 environment, including Teams and ENGAGE.
  • Support and administer Jamf School MDM for 1:1 and shared iPads.
  • Troubleshoot hardware, software, and network issues promptly.
  • Ensure devices are secure, updated, and classroom-ready.
  • Assist onboarding new staff and students to school systems.
  • Liaise with external IT providers when required.
  • Excellent troubleshooting and problem-solving skills.
  • Clear communication to support non-technical users.
  • Appreciation of busy school environments.

Responsibilities

  • Provide daily technical support for staff and pupils.
  • Manage and maintain the school’s Microsoft 365 environment, including Teams and ENGAGE.
  • Support and administer Jamf School MDM for 1 to 1 and shared iPads.
  • Troubleshoot hardware, software, and network issues promptly.
  • Ensure devices are secure, updated, and ready for classroom use.
  • Assist with onboarding new staff and students to school systems.
  • Liaise with external IT providers when required.

Skills

Confidence
Warmth
Reliability
Flexibility
Motivation
Communication
Interpersonal skills
Sense of humour
Time management
Independent worker
Initiative
Diplomacy
Team planning
Empathy

Tools

Microsoft 365
Jamf School MDM

Job description

South Lee Prep School and Nursery is seeking an IT Technician to support staff and pupils in a part-time role. You will manage Microsoft 365, assist with iPad management, and troubleshoot devices and networks in a friendly school environment.

The role offers flexible 10-hour weeks, with opportunities to contribute to technology-enhanced learning and professional development within the education setting.

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