IT Support Technician (Windows/Mac, AV, On‑Site)

Bruntwood; Greater Manchester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Birthday leave

Discretionary bonus

Volunteer time

Sabbatical

Healthcare plan

Life assurance

Pension scheme

Retail discounts

Maternity leave

Learning stipend

Job summary

Bruntwood, a UK-wide commercial property specialist, is looking for an IT Services 1st line support technician based at the Manchester head office. You’ll join a small team to keep laptops, mobile devices, meeting rooms and cloud services operating smoothly across Bruntwood buildings.

The role covers onboarding, user access, device management and project work to improve IT services. A full UK driving license and willingness to travel to Bruntwood locations are essential.

Qualifications

• Experience resolving IT issues across devices, applications and connectivity.
• Good working knowledge of Windows, with experience supporting mobiles, printers and other workplace technology
• Experience managing user accounts, permissions and access to business systems
• An understanding of device management, software updates, patching and IT security
• Comfortable providing hands‑on support across different locations and environments
• An interest in developing broader technical skills and getting involved in projects and service improvements
• A full UK driving licence and willingness to travel to Bruntwood locations when required

Responsibilities

• Supporting colleagues with day‑to‑day technology, diagnosing and resolving issues across devices, applications and connectivity
• Setting up and supporting Windows and Apple laptops, mobiles, printers and other workplace technology
• Supporting meeting room and audio‑visual technology, helping provide a reliable experience across our buildings
• Managing the IT requirements for starters, movers and leavers, including preparing devices and managing user access
• Supporting Google Workspace and other business applications used across Bruntwood
• Keeping devices secure and up to date through patching, monitoring and device management
• Supporting user accounts, permissions, backups and cloud services
• Investigating issues and working with colleagues or specialist suppliers where additional support is needed
• Contributing to IT projects and improvements, helping introduce new technology and improve existing services

Skills

Windows OS

Mobile support

Printer support

User accounts

Device management

IT security basics

Driving licence

Travel willingness

Tools

Google Workspace

Windows deployment

Job description

Bruntwood, a UK-wide commercial property specialist, is looking for an IT Services 1st line support technician based at the Manchester head office. You’ll join a small team to keep laptops, mobile devices, meeting rooms and cloud services operating smoothly across Bruntwood buildings.

The role covers onboarding, user access, device management and project work to improve IT services. A full UK driving license and willingness to travel to Bruntwood locations are essential.