Field IT Support Technician: Travel & Projects

Bruntwood SciTech; Manchester; Hybride; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Birthday day off

Annual bonus

Volunteer time

Sabbatical up to 12 months

Healthcare plan

Life assurance

Pension match up to 8%

Retail discounts

Maternity/Parental leave

Résumé du poste

Bruntwood SciTech is seeking an IT Service Technician to support end-user IT across our Manchester sites and occasional travel to other Bruntwood locations. You'll work in a small IT Services team to keep laptops, mobiles, printers and AV tech running smoothly.

The role covers onboarding, access management and basic security tasks while contributing to ongoing projects and improvements in our tech landscape. A driving licence and willingness to travel are preferred.

Qualifications

• Experience resolving IT issues across devices, applications and connectivity.
• Good working knowledge of Windows, with experience supporting mobiles and printers.
• Experience managing user accounts and access to business systems.
• Understanding of device management, updates, patching and IT security.
• Comfortable providing hands-on support across locations and environments.
• Interest in developing broader technical skills and project involvement.
• A full UK driving licence and willingness to travel to Bruntwood locations.

Responsabilités

• Support colleagues with day-to-day technology, diagnosing and resolving issues.
• Set up and support Windows and Apple laptops, mobiles, printers and other devices.
• Support meeting room and audio-visual technology for reliable experiences.
• Manage onboarding/offboarding devices and user access.
• Support Google Workspace and other business applications used company-wide.
• Keep devices secure and updated through patching and device management.
• Support user accounts, permissions, backups and cloud services.
• Investigate issues and coordinate with colleagues or suppliers for help.
• Contribute to IT projects and improvements, introducing new tech.

Connaissances

Windows

Device management

IT security

Driving licence

Google Workspace

Outils

Google Workspace

Description du poste

Bruntwood SciTech is seeking an IT Service Technician to support end-user IT across our Manchester sites and occasional travel to other Bruntwood locations. You'll work in a small IT Services team to keep laptops, mobiles, printers and AV tech running smoothly.

The role covers onboarding, access management and basic security tasks while contributing to ongoing projects and improvements in our tech landscape. A driving licence and willingness to travel are preferred.