IT Support Technician – EPR & Clinical Systems (Hybrid)

NHS Professionals; West End; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

NHS Professionals is seeking an IT Support / Systems Configuration specialist to provide 2nd line support for clinical and corporate information applications, focusing on Electronic Patient Records (EPRs). The role is 37.5 hours per week and, although hybrid, includes travel within Hampshire and the Isle of Wight.

The contract is 10 months, with an expectation to live within 1–2 hours of Southampton. The role requires knowledge of clinical applications, experience in application support, and

Qualifications

• Knowledge of clinical applications and digital solutions.
• Experience in application support.
• Experience of supporting and configuring Electronic Patient Record systems (EPRs).

Responsibilities

• Deliver 2nd line support for clinical and corporate information applications.
• Resolve incidents, requests and problems for EPR applications to deliver a high-quality, secure, and efficient service.
• Assist with ongoing service improvements and deployment activities.

Skills

Clinical applications

Application support

EPR configuration

Job description

NHS Professionals is seeking an IT Support / Systems Configuration specialist to provide 2nd line support for clinical and corporate information applications, focusing on Electronic Patient Records (EPRs). The role is 37.5 hours per week and, although hybrid, includes travel within Hampshire and the Isle of Wight.

The contract is 10 months, with an expectation to live within 1–2 hours of Southampton. The role requires knowledge of clinical applications, experience in application support, and