IT Support Technician

Digital Waffle; Belfast; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking managed IT and cybersecurity services provider as a Support Technician. This dynamic role offers the chance to work in a hybrid environment, supporting a diverse client base with hands-on IT solutions. You’ll be responsible for installing and configuring systems, troubleshooting issues, and implementing cutting-edge cybersecurity tools. With a commitment to employee development, the company provides training and certification support, ensuring you stay ahead in your career. Enjoy a supportive atmosphere with excellent perks like health coverage and performance bonuses. This is your opportunity to grow in a reputable company dedicated to its people.

Benefits

End-of-Year Bonuses

Training & Certification Support

Mileage Reimbursement

Health Coverage

Birthday Leave

Health Insurance

Death-in-Service Cover

Company-wide Rewards Scheme

Qualifications

• 3+ years of hands-on IT experience in support or systems administration.
• Strong knowledge of Windows environments and cloud platforms.

Responsibilities

• Install and configure hardware/software for diverse clients.
• Support and troubleshoot Windows servers and virtual environments.
• Deliver first-class customer support both remotely and on-site.

Skills

IT Support

Windows Server Administration

Cybersecurity

Customer Service

Networking

Cloud Services

Education

Relevant IT Certifications

Bachelor's Degree in IT or related field

Tools

Microsoft 365

Azure

Intune

SharePoint

Hyper-V

VMware

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Digital Waffle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Digital Waffle

IT & Infrastructure Recruitment Consultant

Location: Omagh (hybrid working available)

The Role

A leading managed IT and cybersecurity services provider is seeking a skilled and motivated Support Technician to join their dynamic technical team. This is a fantastic opportunity for someone with hands-on IT experience who’s looking to grow their career in a supportive, forward-thinking environment.

• End-of-Year Bonuses – Company-wide and performance-based.
• Training & Certification Support – Stay ahead of industry trends.
• Mileage Reimbursement – 33p per mile for travel.
• Health Coverage – Access to a health plan.
• Hybrid working options, with flexibility when needed.
• Company-wide rewards scheme and generous annual bonus structure.
• Additional perks including birthday leave, health insurance, and death-in-service cover.
• Join a company that truly invests in your development — training provided and encouraged.

Key Responsibilities:

• Installing and configuring hardware/software on-site and remotely for a diverse client base.
• Supporting and troubleshooting Windows servers (2016/2019/2022), desktops (Windows 10/11), and virtual environments (Hyper-V, VMware).
• Deploying and managing Microsoft 365, Azure, Intune, SharePoint, and other cloud services.
• Implementing and supporting cutting-edge cybersecurity tools and network security systems.
• Delivering first-class customer support both remotely and face-to-face.
• Contributing to project planning, design, and technical documentation.

Key Requirements:

• 3+ years of experience in IT support or systems administration.
• Strong knowledge of Windows environments, networking, virtualization, and cloud platforms.
• Proven ability to install, configure, and troubleshoot cybersecurity products.
• Excellent communication and customer service skills.
• Full driving license with access to a vehicle (mileage reimbursed for site visits).

This is your chance to be part of a growing team with a strong reputation and a genuine commitment to its people and clients.

Interested in learning more or ready to apply?

Apply directly or send your CV to [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT System Training and Support, IT Services and IT Consulting, and IT System Operations and Maintenance

Referrals increase your chances of interviewing at Digital Waffle by 2x

Sign in to set job alerts for “Information Technology Support Technician” roles.

Belfast, Northern Ireland, United Kingdom 1 year ago

Belfast, Northern Ireland, United Kingdom 1 month ago

Belfast, Northern Ireland, United Kingdom 1 week ago

Belfast, Northern Ireland, United Kingdom 3 days ago

Belfast, Northern Ireland, United Kingdom 3 weeks ago

Belfast, Northern Ireland, United Kingdom 1 week ago

Belfast, Northern Ireland, United Kingdom 1 year ago

Belfast, Northern Ireland, United Kingdom 3 days ago

Belfast, Northern Ireland, United Kingdom 3 weeks ago

Belfast, Northern Ireland, United Kingdom 1 month ago

Belfast, Northern Ireland, United Kingdom 1 week ago

Belfast, Northern Ireland, United Kingdom 5 days ago

Belfast, Northern Ireland, United Kingdom 6 days ago

BHSCT_Band 5_Governance & Information Officer

Belfast, Northern Ireland, United Kingdom 3 days ago

Belfast, Northern Ireland, United Kingdom 3 days ago

Belfast, Northern Ireland, United Kingdom 3 weeks ago

Belfast, Northern Ireland, United Kingdom 1 week ago

Product Support Engineer - full remote (UK Based, Northern Ireland preferred)

Belfast, Northern Ireland, United Kingdom 3 weeks ago

Belfast, Northern Ireland, United Kingdom 5 days ago

Belfast, Northern Ireland, United Kingdom 2 weeks ago

Belfast, Northern Ireland, United Kingdom 4 days ago

Belfast, Northern Ireland, United Kingdom 1 week ago

Belfast, Northern Ireland, United Kingdom 2 weeks ago

Belfast, Northern Ireland, United Kingdom 3 days ago

Belfast, Northern Ireland, United Kingdom 1 month ago

Belfast, Northern Ireland, United Kingdom 1 month ago

Associate/Trainee Technology Consultant - Belfast

Belfast, Northern Ireland, United Kingdom 4 days ago

Belfast, Northern Ireland, United Kingdom 3 months ago

Belfast, Northern Ireland, United Kingdom 3 weeks ago

Belfast, Northern Ireland, United Kingdom 3 weeks ago

Belfast, Northern Ireland, United Kingdom 5 hours ago

Belfast, Northern Ireland, United Kingdom 4 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.