IT Support & Software Engineer (C#/.NET)

The Pearson Whiffin Recruitment Group; Hythe; On-site; GBP 28,000 - 38,000; Full time

Job summary

The Pearson Whiffin Recruitment Group is seeking an IT Support Engineer to provide day-to-day IT support while contributing to software development initiatives. You will assist users, install and maintain devices, and help ensure secure, reliable systems across the business.

Ideal candidates will have hands-on experience with Windows 10/11, Windows Server, Microsoft 365 and Active Directory, plus a passion for problem solving and continuous improvement in a fast-paced environment.

Qualifications

• Excellent problem-solving skills and attention to detail.
• Good organizational skills; ability to manage multiple priorities.
• Strong written communication.
• A genuine passion for IT and technology.
• Experience with Microsoft technologies including Windows 10/11, Windows Server, Microsoft 365 and Active Directory.

Responsibilities

• Providing day-to-day IT support to users across the business.
• Installing, configuring and maintaining PCs, laptops, software and peripheral devices.
• Supporting Microsoft Windows, Microsoft 365, Active Directory and server environments.
• Troubleshooting hardware, software and network issues.
• Setting up new users, devices and system access.
• Maintaining and supporting servers, infrastructure and business systems.
• Producing clear documentation for systems and processes.
• Identifying opportunities to improve system performance, reliability and security.
• Assisting with the research, design and implementation of new IT solutions.
• Developing and enhancing internal software using C# and .NET.
• Writing SQL queries, reports and data extracts with a high level of accuracy.
• Working within the IT ticketing system to prioritise and resolve support requests.
• Ensuring company procedures, health and safety requirements and environmental standards are followed.

Skills

Problem solving

Organizational skills

Written communication

IT enthusiasm

Tools

Windows 10/11

Windows Server

Microsoft 365

Active Directory

SQL Server

VMware

Job description

The Pearson Whiffin Recruitment Group is seeking an IT Support Engineer to provide day-to-day IT support while contributing to software development initiatives. You will assist users, install and maintain devices, and help ensure secure, reliable systems across the business.

Ideal candidates will have hands-on experience with Windows 10/11, Windows Server, Microsoft 365 and Active Directory, plus a passion for problem solving and continuous improvement in a fast-paced environment.