IT Support Lead — Scale High-Impact Tech Team

Lendable; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Flexible working

Hybrid roles

Health coverage

Retirement savings

Employee referral programme

Office meals & snacks

Job summary

Lendable is seeking a proactive IT Lead to develop and scale high-performing support teams. You will guide IT Engineers to deliver best-in-class service in a fast-paced environment, balancing people leadership with technical excellence while fostering an inclusive culture.

You’ll shape IT strategy, ensure uptime, drive automation, and actively resolve issues. The role offers growth into IT Manager with hands-on leadership and strategic oversight.

Qualifications

• Minimum of 5+ years in IT Support/IT Systems/Service Desk environments.

Responsibilities

• Support the Head of IT to lead and support the IT team, overseeing day-to-day operations, workload distribution, and performance.

Skills

IT Leadership

Team Leadership

Coaching

Stakeholder Mgmt

Security Awareness

Travel Ready

Tools

Jumpcloud

Jamf

Kandji

Zendesk

Jira

Freshdesk

AWS

Google Cloud

Job description

Lendable is seeking a proactive IT Lead to develop and scale high-performing support teams. You will guide IT Engineers to deliver best-in-class service in a fast-paced environment, balancing people leadership with technical excellence while fostering an inclusive culture.

You’ll shape IT strategy, ensure uptime, drive automation, and actively resolve issues. The role offers growth into IT Manager with hands-on leadership and strategic oversight.