IT Support Engineer - Wight Computers Ltd

Wight Computers Ltd; Ryde; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Company laptop

Healthcare plan

28 days annual leave including bankhol

Birthday day off

Pension

Regular team lunches

Flexible working

Office-based role

Job summary

Wight Computers Ltd on the Isle of Wight, near Ryde, is hiring an IT Support Engineer to join a friendly team. You’ll provide outsourced IT support, manage networks, set up Microsoft 365, and help protect clients with cyber security basics.

The role is primarily office-based, Monday to Friday, with a driving licence required to visit client sites. Salary between £28k and £32k+ depending on experience, plus benefits.

Qualifications

• Experience in IT support, networking and customer service.
• Based on the Isle of Wight with a full driving licence.
• Able to explain technical concepts in plain terms.

Responsibilities

• Provide outsourced IT support to local businesses.
• Manage networks and cloud services (e.g., Microsoft 365).
• Assist clients with cyber security basics and best practices.
• Explain technical issues clearly and work with the team.

Skills

IT Support

Networking

Customer service

Communication

Team player

Driving licence

Tools

Microsoft 365

IT Management Tools

Job description

Fancy a career with Wight Computers?

Are you ready to join a team where your skills will make a real difference? At Wight Computers, we're passionate about helping businesses thrive with innovative IT solutions and outstanding customer service.

Based on the outskirts of Ryde in the countryside, we've been providing trusted, professional & friendly IT support to hundreds of local businesses since 2012 and have built a reputation for delivering technology with a personal touch.

What We Do

We specialise in providing outsourced IT support for local businesses across the Isle of Wight and beyond. Acting as an extension of our clients’ teams, we’re effectively their IT department. Whether it’s providing IT strategy, setting up cloud services such as Microsoft 365, managing networks, or delivering cyber security training, we’re there to ensure our clients’ businesses run smoothly and securely.

We pride ourselves on being reliable, approachable, and always ready to go the extra mile. We have over 170 5-star reviews on Google.

At Wight Computers, sustainability matters too - fromour electric van to greener IT solutions, we're committed to reducing our impact on the planet.

Meet the Team

We’re a small but dedicated team of IT professionals who love what we do. Working together in a collaborative and supportive environment, we focus on solving problems and delivering the best results for our clients. View our team profiles here.

What We’re Looking For

We’re always on the lookout for talented and enthusiastic individuals who are passionate about technology and great customer service.

In 2026, we will be taking on a new IT Support Engineer.

We are seeking someone who:

• Thrives on solving technical problems and loves a good challenge.
• Has excellent communication skills and can explain tech in simple terms.
• Is a team player, eager to learn and grow.
• Has experience with IT systems, networking, and customer support.
• Is based on the Isle of Wight and has a full driving licence, able to drive to our customers' premises.

In return, we’ll offer:

• Monday to Friday, 08:30 - 17:00 hours - weekends off (no on-call).
• 28 days annual leave including bank holidays.
• Extra paid day off on birthday (or nearest working day)
• Entry to IOW Lottery weekly prize draws.
• Healthcare plan (optical, dental + more).
• Company laptop.
• Regular team lunches.
• Workplace pension.
• Flexible working when needed, although the role will be primarily office-based.
• A salary of £28k - £32k+ depending on experience.

Interested?

If this sounds like the kind of team and role you'd love to be part of, we'd love to hear from you!
Please introduce yourself in your application together with an up to date CV.