IT Support Engineer

TN United Kingdom; Wigan; On-site; GBP 25,000 - 30,000; Full time

Job summary

An ambitious company is seeking an IT Support Engineer to join their small IT team in Bolton. This role involves supporting 48 retail shops across the northwest, providing crucial assistance with the existing EPOS system and internal business systems. The ideal candidate will possess practical knowledge of Microsoft SQL and have experience with various IT tools and services. You will be responsible for monitoring and maintaining servers, providing support, and training staff. With a competitive salary and benefits like a company pension and onsite parking, this is a fantastic opportunity for someone looking to grow in their career.

Benefits

Company Pension

Onsite parking

Qualifications

• Practical knowledge in Microsoft SQL and experience with cloud services.
• Ability to install, configure, and maintain desktops, laptops, and servers.

Responsibilities

• Provide face-to-face and remote support to retail shops.
• Monitor and maintain the company’s servers and network.

Skills

Microsoft SQL

Microsoft Active Directory

Windows Server (2012, 2019)

VMWare

Veeam

MobileIron (MDM)

CCTV

DNS

DHCP

VLAN

Office 365

Microsoft Azure

Job description

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Are you a IT Support Engineer looking for a new challenge role? We are looking for a candidate to join our clients small IT team based in Bolton supporting 48 retail shops around the northwest.

You will also be involved with providing support to internal Business Systems dealing with incidents, queries and requests at their head office. The primary role will be to provide support to our existing EPOS system and retail stores including training staff throughout the northwest.

The candidate must have practical knowledge in Microsoft SQL.

As the IT Support Engineer, your duties will include;

• Providing face to face and remote support
• Monitor and maintain the company’s servers and network including hardware and software
• Installation and configuration of a variety of Hardware, Software and Applications etc
• Managing and maintaining our existing EPOS software –(Training Given)
• Work pro-actively in the department to help minimise any future problems.

As an IT Support Engineer , your skills and experience should consist of:

Knowledge of Microsoft Active Directory, Exchange, Windows Server (2012, 2019), VMWare, Veeam, MobileIron(MDM), CCTV along with switches, DNS, DHCP, VLAN along with i nstalling , configuring and maintaining desktops, laptops and servers . Experience with cloud services (Office 365, Microsoft Azure) and ERP solutions would be a plus. The above list is not exhaustive as the role may change from time to time to meet the requirements of the company.

The ideal candidate must own a car with a clean driving licence and be willing to travel to retail outlets although a pool car will be available during the week.

As an IT Support Engineer , you can expect a salary of £25k - £30k plus the following benefits…

• Company Pension
• Onsite parking

If you have the desire to work in an ambitious company and are able to deliver operational excellence then this role is made for you.