IT Support Engineer

Elevate Technology Group Ltd; Rotherham; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Private Healthcare

Car Allowance

Private Pension Scheme

25 Days Holiday

Job summary

Elevate Technology Group Ltd is seeking an IT Support Engineer to join its Rotherham team. The role covers hands-on support across infrastructure, systems, and user support in a fast-moving manufacturing environment.

You will work on Windows 10/11, Windows Server, AD, Group Policy, and Microsoft 365, while engaging in IT improvements and digital transformation projects to broaden your technical exposure and career progression.

Qualifications

• Experience in providing 1st/2nd line IT support across hardware, software, networks, and end-users.
• Proficient with Windows 10/11, Windows Server, Active Directory and Group Policy.
• Experience with Microsoft 365 (Teams, Exchange, SharePoint, OneDrive) and basic networking concepts.

Responsibilities

• Provide 1st and 2nd line IT support across hardware, software, networks and end-users.
• Troubleshoot and administer Windows 10/11 and Windows Server environments.
• Manage Active Directory, Group Policy and Microsoft 365 services.

Skills

1st Line IT Support

2nd Line IT Support

Windows 10/11

Windows Server

Active Directory

Group Policy

Microsoft 365

Networking basics

Troubleshooting

Tools

Microsoft 365 Admin Tools

Job description

Job Title: IT Support Engineer

Location: Rotherham, South Yorkshire

Salary: £30,000 - £35,000 plus Private Healthcare, Car Allowance, Private Pension Scheme, 25 Days Holiday + Bank Holidays, and more

We’re working with an innovative manufacturing company in Rotherham that is looking for an experienced IT Support Engineer to join their internal IT team. This role is ideal for someone with strong technical support skills who wants to be hands-on across infrastructure, systems, and user support. You’ll play a key role in maintaining and developing IT systems while also contributing to digital transformation and IT improvement projects.

Key Responsibilities

• Provide 1st Line and 2nd Line IT Support across hardware, software, networks, and end-users
• Troubleshoot and administer Windows 10/11 and Windows Server environments
• Manage Active Directory, Group Policy, and Microsoft 365 (Teams, Exchange, SharePoint, OneDrive)
• Deliver IT support for desktops, laptops, printers, mobile devices, and telephony
• Handle user account administration, password resets, onboarding/offboarding
• Assist with IT projects including hardware refresh, system upgrades, and infrastructure improvements
• Monitor and maintain IT systems performance, escalating to senior engineers and 3rd parties when required

Technical Environment Includes

• Windows 10/11, Windows Server, Active Directory, Group Policy
• Microsoft 365, Teams, SharePoint, Exchange, OneDrive
• Networking (TCP/IP, DNS, DHCP, switches, routers, firewalls)
• Endpoint security, data backup, disaster recovery tools

This is an excellent opportunity for an IT Support Engineer in Rotherham who wants to broaden their technical exposure and develop their career within a fast-moving, innovative manufacturing environment. You’ll gain experience across a wide technical stack, with career progression routes into Systems Administration, Infrastructure Engineering, or IT Project Delivery.

Key Words: IT Support Engineer Rotherham, IT Jobs South Yorkshire, IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk Jobs, Desktop Support, Internal IT Support, Microsoft 365 Support, Active Directory Jobs, Windows Server Support, Networking Jobs Rotherham, Infrastructure Support, IT Jobs in Manufacturing