IT Support Engineer

Free-Work UK; London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading company in the financial sector is seeking an experienced IT Support Engineer to manage their technology infrastructure in London. This role requires strong troubleshooting skills in networking and systems maintenance, with responsibilities ranging from hardware support to project management. Ideal candidates will hold a degree in IT or a related field and have at least 2 years of experience in the industry. This hybrid role offers a competitive salary, with opportunities for growth and development.

Benefits

Hybrid working model

Continuous training and development

Qualifications

• 2+ years of IT experience, preferably in finance.
• Bachelor or Master's degree in a related field.
• Proficient in Windows and Linux operating systems.

Responsibilities

• Manage the day-to-day technology infrastructure.
• Provide first-line support for software, hardware, and networking.
• Design and deploy IT projects for the bank.

Skills

Network Management

Data Analysis

IT Infrastructure Maintenance

CCTV Monitoring

User Support

Education

Bachelor's degree in IT/Computer Science

Tools

Windows 10/Server

Redhat Linux

VMWare

Cisco Equipment

Fortigate Firewalls

Job description

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Base pay range

Job Description

IT Systems Network Support Engineer

Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT.

You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.

• Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting
• Manage day to day operational aspects of a project and scope
• To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank.
• End User Computing support for all staff.
• Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times
• Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements
• Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions
• Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank
• To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied
• Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support
• To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness
• To maintain and ensure that the BCP site is always ready for continuous bank operations
• To maintain the branch PABX system and to ensure that the recording system is always up and running at all times
  
  

The following is a list of technical skills required for the role:

Technical/Functional skills

• Proficient in common operating systems Windows 10, Windows Server 2016 and above
• Redhat Linux based Operating System
• Software proficiency
• VMWare v6.7 and above
• Veeam Backup and Replication
• Symantec Endpoint Protection
• Symantec Endpoint Encryption
• ManageEngine Patch Manager Plus
• Microsoft Office 365
• Networking (IT)
• Cisco Switches and Routers
• Fortigate Firewalls
• LAN/WAN Routing
• Hardware
• Dell PowerEdge Servers
• Dell PowerVault SAN Storage
• Project management
• Data analysis
  
  

Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing)

The salary for this role is in the range £40K - £50K.

This is a hybrid role - 3 days in the office.

The Client is based in Central London.

Please send your CV to us in Word format along with your salary and notice period.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Human Resources Services

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