Japanese speaking IT Support Engineer

Centre People Appointments; London; Hybrid; GBP 30,000 - 65,000; Full time

Job summary

A Japanese IT consulting firm seeks a bilingual IT Support Engineer to manage mission-critical regulatory reporting systems for financial institutions based in London. Responsibilities include system monitoring, incident response, and data analysis using SQL, particularly Microsoft SQL Server. The role requires strong technical and communication skills, with proficiency in both Japanese and English.

Qualifications

• Experience in maintaining mission-critical systems and support for financial institutions.
• Strong skills in SQL-based data analysis.
• Bilingual fluency in both Japanese and English (Business level or higher).

Responsibilities

• Monitor system operation and logs on a daily/monthly basis.
• Respond to system incidents and provide solutions.
• Extract and analyse data using SQL.

Skills

SQL

Bilingual: Japanese and English

Incident analysis

System monitoring

Tools

Microsoft SQL Server

Windows OS

Job description

1 day ago Be among the first 25 applicants

IT Support Engineer – Regulatory Reporting Systems for Financial Institutions

Ref: KM46634

Mission-critical regulatory reporting system support | SQL skills required | Bilingual role

A Japanese IT consulting firm is seeking a bilingual infrastructure and application support engineer to manage the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft SQL Server.

Employment Type: Full-time, Permanent

Salary: £30-65k depending on experience

Start Date: As soon as possible (upon confirmation)

Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)

On-call shift work required, including early morning, night, and weekend support

Location: Central London (Hybrid)

This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause analysis, and providing comprehensive incident reports. The role requires attention to detail and a strong sense of ownership, as you will be supporting systems critical to compliance with financial regulations.

• Monitor system operation and logs on a daily/monthly basis
• Respond to system incidents and provide both temporary and permanent solutions
• Extract and analyse data using SQL (Microsoft SQL Server)
• Analyse incidents using logs and DB traces to identify root causes
• Prepare detailed incident reports, including root cause and preventative actions
• Communicate with clients and internal stakeholders in both English and Japanese
• Experience in IT system operations and support for financial institutions
• Strong SQL skills, particularly with Microsoft SQL Server
• Experience in log management, incident analysis, and report writing
• Ability to work flexible hours including on-call and shift support
• Bilingual: Fluent in both Japanese and English (Business level or higher)
• Experience with financial regulations and reporting (e.g., MiFID II, EMIR, SFTR, BoE, JFSA)
• Strong knowledge of Windows OS and SQL Server operations
• Calm and flexible approach to handling urgent or high-pressure situations

**Visa sponsorship may be considered for candidates with relevant experience.

*When contacting us, please include the job reference number (Ref: KM46634) at the top of your message.

If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Technology, Information and Media

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