IT Support Engineer – Regulatory Reporting Systems for Financial Institutions

Centre People; London; Hybrid; GBP 30,000 - 65,000; Full time

Job summary

A leading Japanese IT consulting firm is seeking an IT Support Engineer to manage regulatory reporting systems for financial institutions. This role demands strong SQL skills, incident response experience, and proficiency in Japanese and English. The position offers a competitive salary and requires on-call support in a hybrid working environment.

Qualifications

• Bilingual in Japanese and English.
• Experience in maintaining mission-critical systems.
• Strong skills in SQL, especially with Microsoft SQL Server.

Responsibilities

• Monitor regulatory reporting systems and respond to incidents.
• Perform root cause analysis and prepare incident reports.
• Communicate effectively with clients and stakeholders.

Skills

SQL

Monitoring

Incident Response

Documentation

Job description

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• IT Support Engineer – Regulatory Reporting Systems for Financial Institutions

Ref: KM46634

IT Support Engineer – Regulatory Reporting Systems for Financial Institutions

Sector

Type

Type Full-time, Permanent

Location

Location London

Salary (Annual)

Mission-critical regulatory reporting system support | SQL skills required | Bilingual role
A Japanese IT consulting firm is seeking a bilingual infrastructure and application support engineer to manage the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft SQL Server.

KM46634

Employment Type: Full-time, Permanent
Salary: £30-65k depending on experience
Start Date: As soon as possible (upon confirmation)
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)
On-call shift work required, including early morning, night, and weekend support
Location: Central London (Hybrid)

【Position Overview】
This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause analysis, and providing comprehensive incident reports. The role requires attention to detail and a strong sense of ownership, as you will be supporting systems critical to compliance with financial regulations.
________________________________________
【Key Responsibilities】
• Monitor system operation and logs on a daily/monthly basis
• Respond to system incidents and provide both temporary and permanent solutions
• Extract and analyse data using SQL (Microsoft SQL Server)
• Analyse incidents using logs and DB traces to identify root causes
• Prepare detailed incident reports, including root cause and preventative actions
• Communicate with clients and internal stakeholders in both English and Japanese
________________________________________
【Must Requirements】
• Experience in IT system operations and support for financial institutions
• Strong SQL skills, particularly with Microsoft SQL Server
• Experience in log management, incident analysis, and report writing
• Ability to work flexible hours including on-call and shift support
• Bilingual: Fluent in both Japanese and English (Business level or higher)
________________________________________
【Preferred Qualifications】
• Experience with financial regulations and reporting (e.g., MiFID II, EMIR, SFTR, BoE, JFSA)
• Strong knowledge of Windows OS and SQL Server operations
• Calm and flexible approach to handling urgent or high-pressure situations

**Visa sponsorship may be considered for candidates with relevant experience.