IT Support Apprentice — Hands-on Tech in Education

Shorefields; Benfleet; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

Benenden Healthcare cover

LGPS

Professional development

Job summary

The King John School is looking for an enthusiastic IT Apprentice to join our ICT team and support daily IT operations across the school. You will contribute to frontline IT support, troubleshoot hardware and software, and help keep networks running smoothly.

You will enroll on an IT Support Apprenticeship Level 3 with a Professional Qualification in Microsoft; tutoring is provided virtually. We value initiative, punctuality and teamwork within our supportive environment.

Qualifications

• Adaptability and willingness to learn
• Excellent organisation, communication and computer skills
• Proactive attitude with initiative to undertake tasks

Responsibilities

• Providing frontline IT support across the school.
• Assisting with troubleshooting and maintenance of hardware, software, and network systems.
• Recording and tracking support requests within the IT service system.
• Collaborating with staff to resolve technology issues and improve IT processes.
• Supporting the Officer as part of the school’s communications and technology teams.

Skills

Frontline IT support

Troubleshooting

Communication

Organisation

Education

IT Support Apprenticeship Level 3

Job description

The King John School is looking for an enthusiastic IT Apprentice to join our ICT team and support daily IT operations across the school. You will contribute to frontline IT support, troubleshoot hardware and software, and help keep networks running smoothly.

You will enroll on an IT Support Apprenticeship Level 3 with a Professional Qualification in Microsoft; tutoring is provided virtually. We value initiative, punctuality and teamwork within our supportive environment.