IT Apprentice

QA Limited; Hexham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

20 days annual leave plus UK bank holi

Company pension scheme

Earn while you learn with a nationally

Ongoing mentorship and career progress

Supportive IT infrastructure and field

Job summary

QA Limited offers an IT Apprenticeship for a hands-on IT Apprentice at Centurion to support clients across the UK with IT systems, software and infrastructure. This role combines real-world experience with an IT Support Technician Level 3 Apprenticeship, fully funded by the government.

You will gain practical experience installing and testing software, providing remote and on-site client support, and contributing to IT system improvements. A driving licence is required for on-site visits.

Qualifications

• 3 GCSEs grade 4+ (A–C) in any subject.
• GCSE Maths and English grade 3+ (D or above).
• Must not hold an existing qualification at the same or higher level in this subject.

Responsibilities

• Supporting the setup, testing, and installation of in-house software and associated hardware
• Providing remote and on-site technical support to clients
• Diagnosing and resolving IT issues using remote tools and hands-on troubleshooting
• Building, configuring, and maintaining PCs, laptops, and network equipment
• Installing and maintaining cabling (Cat6/7 and fibre)
• Assisting with user accounts, software installation, and system configuration
• Contributing to the continuous improvement of Centurion’s IT systems and processes

Skills

Self-starter

Attention to detail

Organisational skills

Problem solving

Full UK driving licence

Education

GCSEs 4+ (A-C)

GCSE Maths & English (3+)

No higher qualification in same subject

Job description

Are you passionate about technology and looking to build a hands-on career in IT?

We’re looking for an enthusiastic IT Apprentice to join our growing team at Centurion, supporting clients across the UK with IT systems, software, and infrastructure.

This is a fantastic opportunity to gain real-world experience while working towards an IT Support Technician Level 3 Apprenticeship, fully funded through the government.

Responsibilities:

• Supporting the setup, testing, and installation of in-house software and associated hardware

• Providing remote and on-site technical support to clients

• Diagnosing and resolving IT issues using remote tools and hands-on troubleshooting

• Building, configuring, and maintaining PCs, laptops, and network equipment

• Installing and maintaining cabling (Cat6/7 and fibre)

• Assisting with user accounts, software installation, and system configuration

• Contributing to the continuous improvement of Centurion’s IT systems and processes

Desirable skills:

• A self-starter with strong attention to detail and a willingness to learn

• Good organisational and time management skills

• A passion for IT and problem-solving — ideally with some knowledge of Windows 10/11, networking, or hardware

• Confidence using tools like MS Office, Active Directory, or remote access software (experience a bonus, not essential)

• A full UK driving licence (required for on-site client visits)

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject

• GCSE Maths and English (or equivalents) at grades 3+ (D or above)

• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours:

37.5 hours per week, flexible, weekend availability.

Benefits:

• 20 days annual leave plus UK bank holidays

• Company pension scheme

• Earn while you learn with a nationally recognised qualification

• Ongoing mentorship and career progression opportunities

• A supportive environment to grow your skills in IT infrastructure and field support

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.