IT Support Analyst – Microsoft 365 & Endpoint Specialist
Page Personnel
Aumenta le possibilità di ricevere una risposta da questo datore di lavoro
Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.
Descrizione del lavoro
Page Personnel is recruiting an IT Support Analyst for an Ashford-based role. You will provide 1st-3rd line end-user support, troubleshoot hardware, software and network issues, and administer Microsoft 365, Entra ID and Exchange Online.
You’ll support Intune, Autopilot and endpoint management, handle user onboarding/offboarding, maintain devices, and create clear technical documentation. Strong troubleshooting and communication skills are essential.
Competenze
- Experience in an IT Support Analyst, Support Engineer or similar role.
- Strong knowledge of Microsoft 365, Entra ID and Windows environments.
- Exposure to Intune, Autopilot and endpoint management technologies.
- Excellent troubleshooting and communication skills.
- Able to work independently and take ownership of technical issues.
Mansioni
- Provide 1st, 2nd and 3rd line technical support to end users.
- Troubleshoot hardware, software and network-related issues.
- Administer Microsoft 365, Entra ID and Exchange Online.
- Support Intune, Autopilot and endpoint management solutions.
- Manage user onboarding, offboarding and access requests.
- Maintain laptops, desktops, mobile devices and peripherals.
- Escalate and resolve complex technical incidents.
- Assist with IT infrastructure and system improvement projects.
- Create and maintain technical documentation and procedures.
- Ensure service tickets are updated and resolved within SLAs.
Conoscenze
Descrizione del lavoro
Page Personnel is recruiting an IT Support Analyst for an Ashford-based role. You will provide 1st-3rd line end-user support, troubleshoot hardware, software and network issues, and administer Microsoft 365, Entra ID and Exchange Online.
You’ll support Intune, Autopilot and endpoint management, handle user onboarding/offboarding, maintain devices, and create clear technical documentation. Strong troubleshooting and communication skills are essential.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
