IT Support Analyst - Hybrid (1 Day WFH After Probation)

Keystone Property Finance; Kings Hill; Hybrid; GBP 26.000 - 34.000; Vollzeit

Zusammenfassung

Keystone Property Finance, a long-standing Buy-to-Let lender in the UK, seeks an IT Support Analyst to join its IT team. The role involves assisting users and brokers with IT questions, collaborating with departments, and delivering practical system solutions.

The position is predominantly office-based at Kings Hill with one day per week from home after probation, offering the chance to develop IT skills while maintaining strong customer service standards.

Qualifikationen

• Experience in a customer service environment.
• Good attitude and strong work ethic.
• Basic IT knowledge; training provided.

Aufgaben

• Triage IT support requests from internal staff and external customers.
• Provide general IT support for the Kings Hill office.
• Liaise with external partners to resolve issues.
• Ad-hoc duties as required.

Kenntnisse

Customer service

Communication

Attention to detail

Adaptability

Teamwork

Tools

Microsoft Office

Jobbeschreibung

Keystone Property Finance, a long-standing Buy-to-Let lender in the UK, seeks an IT Support Analyst to join its IT team. The role involves assisting users and brokers with IT questions, collaborating with departments, and delivering practical system solutions.

The position is predominantly office-based at Kings Hill with one day per week from home after probation, offering the chance to develop IT skills while maintaining strong customer service standards.