IT Support Advisor – High-Performance Car Tech (Hybrid)

Perfect Placement; Bidford on Avon CP; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A reputable automotive specialist in Bidford-on-Avon is seeking an IT Technical Support Advisor. You will provide exemplary customer service to resolve technical queries and support dealer training. The ideal candidate should have a passion for performance cars, a strong background in Python, and previous IT support experience. This role offers a competitive salary of circa £32,000, an opportunity for progression, and the possibility of remote work after probation.

Qualifications

• Strong background in Python is preferred but experience in other coding languages is acceptable.
• Previous experience within an IT support role is required.
• Must be a confident communicator with exemplary customer service skills.

Responsibilities

• Provide support and resolve technical queries for customers.
• Assist in training dealer support staff.
• Maintain and report on the Act database.
• Conduct dyno testing and product research.

Skills

Python or other coding languages

Customer service

Communication

Problem-solving

Passion for performance cars

Education

Academic qualification in IT or related subject

Job description

A reputable automotive specialist in Bidford-on-Avon is seeking an IT Technical Support Advisor. You will provide exemplary customer service to resolve technical queries and support dealer training. The ideal candidate should have a passion for performance cars, a strong background in Python, and previous IT support experience. This role offers a competitive salary of circa £32,000, an opportunity for progression, and the possibility of remote work after probation.