IT Support Administrator

TN United Kingdom; Chesterfield; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

Join a thriving business as a Service and Support Administrator in Chesterfield. This full-time role involves supporting the Admin Services Team, managing system access, and resolving queries. Ideal for a proven administrator with strong IT skills, particularly in Excel.

Benefits

Annual Company Bonus

Pension

2 Days Working from Home

Qualifications

• Proven business administrator with excellent IT skills.
• Experience in software support and service management systems.

Responsibilities

• Support with business support queries and problem solving.
• Manage access for staff to business applications.
• Support with internal business audits.

Skills

Troubleshooting

Interpersonal Skills

Technical Support

Excel

Tools

Service Management Systems

MS Office

Job description

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Your newpany

This is a fantastic opportunity to join a thriving business in a newly created job role due to the expansion of the business.

This position will report to the Head of Services and would suit a proven business administrator with excellent IT skills, particularly Excel.

KEY VACANCY INFORMATION

• Full time
• Monday to Friday hours
• Based in Chesterfield, applicants will ideally live locally
• 2 days working from home available
• Generous benefits (annual company bonus and pension)
• Salary guide £25,000 - £26,000

Your new role

Working for a leading services provider in Chesterfield, you will be part of a rapidly growing business. Due to sustained growth within the business, a new position of Service and Support Administrator has been created to support the Admin Services Team.

This will be a busy role, and the main purpose will be to provide support to the wider business regarding Admin system requests, defects, access, and change requests. Duties and responsibilities include:

• Support with business support queries, problem solving, or escalate and resolve business system admin queries
• Manage access for staff to business applications, including new starters, leavers, and access changes
• Support with internal business audits
• General business support tasks

The successful applicant will be able to demonstrate, through prior experience, the ability to complete the duties of the role.

What you'll need to succeed

Our client is keen to appoint a candidate with the following qualities:

• The ability to demonstrate troubleshooting and a strong record of delivering technical support
• Excellent interpersonal skills, with the ability to communicate effectively at all levels within the business
• Excellent knowledge of MS Office, particularly Excel
• Experience and knowledge of using service management systems to track and resolve service tickets
• Experience of software support

What you'll get in return

• Full time, Monday to Friday
• Based in Chesterfield, ideally local residents
• 2 days working from home available
• Generous benefits (annual company bonus and pension)
• Salary guide £25,000 - £26,500