Global IT Administrator - M365, Entra ID & MSP Liaison

IP House; East Midlands; On-site; GBP 38,000 - 52,000; Full time

Job summary

IP House is seeking an IT Administrator for our Derby, UK office. You will manage day-to-day IT operations across time zones, support a distributed workforce, and work with our MSP to ensure service levels and security. On-site presence is required with some remote work opportunities.

You will administer Microsoft 365, Entra ID, Intune and related systems, manage devices, licenses, and security posture, and contribute to IT policy and process improvements.

Qualifications

• Associate or bachelor’s degree in IT or a related field, or equivalent experience.
• At least 3 years of IT administration experience, ideally supporting a distributed workforce.
• Hands-on experience with Microsoft 365, Entra ID, and Intune
• Proficiency supporting both Windows and macOS users
• Working knowledge of networking and security fundamentals (DNS, VPNs, firewalls, MFA, SSO)
• Experience working with MSPs and other IT vendors
• Strong problem-solving, organizational, and communication skills, with the ability to work across time zones
• Microsoft certifications, Azure or AWS experience, or PowerShell scripting are a plus
• Ability to lift IT equipment up to 50 pounds and support occasional after-hours or weekend work

Responsibilities

• Own employee onboarding and offboarding with HR, coordinating accounts, access, and equipment with remote employees across time zones
• Serve as the escalation point and day-to-day contact for our MSP, holding them accountable to agreed service levels
• Administer Microsoft 365, Entra ID, and Intune, and other business systems; including access control, MFA, SSO
• Management of Windows and macOS end-user devices, as well as shared technology resources and networks
• Procure, deploy, inventory, and retire hardware, and manage warranty repairs
• Monitor security alerts and apply best practices to protect client and company data
• Complete recurring compliance work such as partner and client security assessments, audit evidence, and incident response testing, and keep IT policies and documentation current
• Identify opportunities for improvement and work with team to standardize and improve IT processes
• Manage licenses, subscriptions, and IT spend, and research new tools and vendors

Skills

IT administration

Microsoft 365

Entra ID

Intune

Windows & macOS

Networking & security

MSP coordination

Time zone collaboration

PowerShell scripting

Education

Associate or bachelor’s degree in IT or related field

Tools

Microsoft 365

Entra ID

Intune

Job description

IP House is seeking an IT Administrator for our Derby, UK office. You will manage day-to-day IT operations across time zones, support a distributed workforce, and work with our MSP to ensure service levels and security. On-site presence is required with some remote work opportunities.

You will administer Microsoft 365, Entra ID, Intune and related systems, manage devices, licenses, and security posture, and contribute to IT policy and process improvements.