IT Specialist — Help Desk, Training & On‑Site Support

Harbor Brand; Woodley; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan with company match

Generous paid time off

Job summary

A leading healthcare provider seeks a full-time IT Specialist in Woodley, UK. The role focuses on supporting technical needs and assisting users with hardware and software challenges. Key qualifications include a minimum Associates degree, proficiency with Windows OS and Office 365, and strong customer service skills. Enjoy benefits like medical coverage, generous paid time off, and professional growth opportunities while making a positive impact in the community.

Qualifications

• Minimum Associates degree required and CompTIA A+ certification or comparable.
• Comfortable training staff one on one or in classroom settings.
• Experience with WordPress/Web Development is helpful.

Responsibilities

• Respond to incoming calls, emails, and requests to the help desk.
• Assist staff with support of the Harbor website.
• Train Harbor staff on technology and software usage.

Skills

Customer service skills

Problem-solving skills

Proficiency with Windows operating systems

Ability to train staff

Multitasking and prioritization

Strong interpersonal skills

Education

Associates degree in computer science or communications

Bachelor’s degree preferred

Tools

Office 365

Active Directory

WordPress/Web Development

Job description

A leading healthcare provider seeks a full-time IT Specialist in Woodley, UK. The role focuses on supporting technical needs and assisting users with hardware and software challenges. Key qualifications include a minimum Associates degree, proficiency with Windows OS and Office 365, and strong customer service skills. Enjoy benefits like medical coverage, generous paid time off, and professional growth opportunities while making a positive impact in the community.