IT Service Desk Technician - Frontline Support & First-Time Fixes

Bolton NHS Foundation Trust; Bolton; On-site; GBP 26,000 - 27,000; Full time

Job summary

Bolton NHS Foundation Trust is seeking an IT Service Desk Technician (Band 3) to join our frontline IT support team in Bolton. The role focuses on first point of contact, customer care, fault diagnosis and first time fixes, with permanent, full-time hours.

The successful candidate will contribute to delivering a high standard of service across the NHS IT infrastructure while working in a supportive environment at Bolton.

Responsibilities

• Customer focused service
• Problem solving and fault diagnosis
• Supporting users on the front line providing first time fixes

Job description

Bolton NHS Foundation Trust is seeking an IT Service Desk Technician (Band 3) to join our frontline IT support team in Bolton. The role focuses on first point of contact, customer care, fault diagnosis and first time fixes, with permanent, full-time hours.

The successful candidate will contribute to delivering a high standard of service across the NHS IT infrastructure while working in a supportive environment at Bolton.