NHS IT Service Desk Engineer — Flexible Work & Growth

QVH; East Grinstead; À distance; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Personal development programmes

Flexible working arrangements

Rewards & discounts programme

Résumé du poste

Queen Victoria Hospital NHS Foundation Trust is looking to appoint an IT Service Desk Engineer to join the busy Digital Service Desk. You will provide first and second line IT support to Trust staff, resolving hardware, software and network issues both remotely and onsite.

The role requires experience in an IT helpdesk environment, good communication skills, and a qualification such as NVQ4/5 or equivalent, plus Microsoft Windows expertise.

Qualifications

• Experience in IT helpdesk environment.
• NVQ4/5 or equivalent qualification in IT.
• Microsoft Certified Professional in Windows Operating Systems.

Responsabilités

• First and second line IT support by phone and onsite.
• Diagnose, resolve and maintain hardware and software faults.
• Record, manage and prioritise helpdesk tickets and backups.

Connaissances

IT service desk experience

Strong communication

Team player

Formation

NVQ level 4/5 or equivalent

Microsoft Certified Professional (Windows)

Outils

Windows operating systems

IT hardware & networks

Microsoft technologies

Description du poste

Queen Victoria Hospital NHS Foundation Trust is looking to appoint an IT Service Desk Engineer to join the busy Digital Service Desk. You will provide first and second line IT support to Trust staff, resolving hardware, software and network issues both remotely and onsite.

The role requires experience in an IT helpdesk environment, good communication skills, and a qualification such as NVQ4/5 or equivalent, plus Microsoft Windows expertise.