IT Service Delivery Operational Governance Manager VP

Hunter Bond; Greater London; Hybrid; GBP 72,000 - 120,000; Full time

Job summary

Hunter Bond is partnering with a leading Banking client to lead the operational delivery, execution and continual improvement of the IT Service Delivery Governance function across the organisation.

You will ensure IT Service Management governance, regulatory obligations, audit commitments and technology control frameworks are effectively implemented, monitored and embedded across the business.

Qualifications

• Strong IT Service Management governance experience within a complex, regulated technology environment.
• Strong IT Audit or IT Controls background.
• Knowledge of ITIL, COBIT, Operational Resilience, DORA, FCA, PRA, SOX and related technology control frameworks.
• Experience working across regional, global, third-party and intra-group technology providers.

Responsibilities

• Own and deliver the IT Service Delivery Governance across the organisation, driving continual improvement and value.
• Ensure governance, regulatory obligations, audit commitments and technology control frameworks are implemented, monitored and embedded across the business.

Skills

IT Service Management governance

IT Audit / IT Controls

Regulatory compliance

ITIL

COBIT

Operational resilience

FCA/PRA/SOX knowledge

Stakeholder management

Job description

My leading Banking client are looking for a talented and motivated individual to take responsibility for the operational delivery, execution and continual improvement of the IT Service Delivery Governance function across the organisation.

You'll ensure the IT Service Management governance, operational resilience requirements, regulatory obligations, audit commitments and technology control frameworks are effectively implemented, monitored and embedded across the business.

This is a newly created role in a fast growing Bank. A brilliant opportunity!

The following skills / experience is essential:

• Strong IT Service Management governance experience within a complex, regulated technology environment.
• Strong IT Audit or IT Controls background
• Knowledge of ITIL, COBIT, Operational Resilience, DORA, FCA, PRA, SOX and related technology control frameworks.
• Experience working across regional, global, third-party and intra-group technology providers.

Salary: Up to £120,000 + bonus + package

Level: Vice President (VP)

Location: London (good work from home options available)