IT Operations Analyst - Support & Compliance in Charity

The Institution of Structural Engineers; Greater London; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Insurance

Private Medical Insurance

Permanent Health Insurance

Health Cash Plan

Employee Assistance Programme

Season Ticket Loan

Cycle to Work Scheme

Continuous Professional Development

Salary progression

Job summary

The Institution of Structural Engineers in London is seeking an IT Operations Analyst to support the day-to-day operation of its IT services, monitor systems, maintain records and assist with user access.

This permanent, full-time role offers a starting salary of £31,539 per year plus a comprehensive benefits package. The role requires a minimum of four days in the London office and contributes to the resilience of technology services.

Qualifications

• Previous experience in an IT or operational environment.
• Experience with Microsoft 365, identity platforms, or service management tools.
• Background in processing joiners/movers/leavers and updating access records.
• Experience using service management or ticketing systems.

Responsibilities

• Monitor systems and maintain operational records.
• Support user access, compliance activities and business applications.
• Help ensure IT services run smoothly and effectively.

Skills

IT operations

Access management

Monitoring activities

Joiners/movers/leavers processing

Tools

Microsoft 365

Identity platforms

Service management tools

Job description

The Institution of Structural Engineers in London is seeking an IT Operations Analyst to support the day-to-day operation of its IT services, monitor systems, maintain records and assist with user access.

This permanent, full-time role offers a starting salary of £31,539 per year plus a comprehensive benefits package. The role requires a minimum of four days in the London office and contributes to the resilience of technology services.