IT Operations Analyst

The Institution of Structural Engineers; Greater London; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Insurance

Private Medical Insurance

Permanent Health Insurance

Health Cash Plan

Employee Assistance Programme

Season Ticket Loan

Cycle to Work Scheme

Continuous Professional Development

Salary progression

Job summary

The Institution of Structural Engineers in London is seeking an IT Operations Analyst to support the day-to-day operation of its IT services, monitor systems, maintain records and assist with user access.

This permanent, full-time role offers a starting salary of £31,539 per year plus a comprehensive benefits package. The role requires a minimum of four days in the London office and contributes to the resilience of technology services.

Qualifications

• Previous experience in an IT or operational environment.
• Experience with Microsoft 365, identity platforms, or service management tools.
• Background in processing joiners/movers/leavers and updating access records.
• Experience using service management or ticketing systems.

Responsibilities

• Monitor systems and maintain operational records.
• Support user access, compliance activities and business applications.
• Help ensure IT services run smoothly and effectively.

Skills

IT operations

Access management

Monitoring activities

Joiners/movers/leavers processing

Tools

Microsoft 365

Identity platforms

Service management tools

Job description

Contract: Permanent

Hours: Full-time 35 hours per week

Salary: £31,539 starting salary p/a plus excellent benefits package

Location: London, Farringdon, minimum of 4 days in the office and out-of-hours support where required

Are you organised, detail-oriented and interested in building a career in IT operations? If so, this could be the role for you.

IStructE is a charity and the professional body for structural engineers.

We have a global membership who have designed many of the world’s iconic structures as well as many of the buildings and bridges we take almost for granted in our daily lives.

Creating safer structures for the benefit of the public is at the heart of our remit, and this includes environmental sustainability, with structural engineers and the Institution at the heart of the impact construction has on natural resources and climate change.

We are passionate about inclusion and work hard to help those with talent, irrespective of background, to find and develop a route into the profession. Many of our members work to support the world’s most vulnerable communities, especially those living in places prone to natural hazards such as earthquakes and extreme flooding.

If working as part of a staff team of about 80 people and alongside many of our members to address these issues appeals to you, then we would love to hear from you.

The Role

As our IT Operations Analyst, you'll play an important role in supporting the day-to-day operation of the Institution's IT services. From monitoring systems and maintaining operational records to supporting user access, compliance activities and business applications, you'll help ensure our technology services run smoothly and effectively.

This is an excellent opportunity to build your skills in IT operations while making a solid contribution to the performance and resilience of the Institution's IT services.

To be shortlisted for this post, you must have:

• Previous experience in an IT or operational environment, supporting administrative or monitoring activities.
• Experience working with IT systems such as Microsoft 365, identity platforms, or service management tools in an administrative or operational capacity.
• A background in processing joiners/movers/leavers, updating access records, or supporting compliance checks.
• Experience using service management or ticketing systems to record, categorise, and track operational tasks.

Experience in a membership, charity or regulated environment would be advantageous.

What we can offer you:

• 25 days’ paid annual leave (rising with service) plus bank holidays and flexi leave
• A pension scheme with up to 9% employer contributions
• Life Insurance
• Private Medical Insurance
• Permanent Health Insurance
• Health Cash Plan
• Employee Assistance Programme
• Season Ticket Loan
• Cycle to Work Scheme
• Continuous Professional Development
• Salary Progression

Working Conditions:

We are based on the edge of the city, our office is bright, modern and open plan. We are an inclusive and friendly workforce.

Additional information:

For more information, including a full job description and candidate privacy policy, visit our website.

If you require any reasonable adjustments to enable you to complete your application or would like us to apply reasonable adjustments when reviewing your application, please contact us as soon as possible to discuss your needs.

Applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered.

The Institution strives to have a diverse and inclusive workforce, where we can all be ourselves. We are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation.