IT Network & Telecommunications Administrator

JR United Kingdom; Stockport; On-site; GBP 36,000 - 48,000; Full time

Job summary

A leading company in telecommunications is seeking an IT Network & Telecommunications Administrator to manage their systems efficiently. You will be responsible for creating solutions that enhance performance while ensuring compliance with regulations. The role requires a strong technical background, excellent communication skills, and the ability to work collaboratively within a team. Join us to contribute to innovative IT solutions supporting the company's mission.

Qualifications

• Bachelor’s Degree in Computer Science, IT, or equivalent experience.
• Strong communication and problem-solving skills.
• Experience in technology solutions implementation.

Responsibilities

• Manage and improve Garmin's network and telecommunications systems.
• Design integrated solutions to meet business requirements.
• Coordinate changes and monitor security access.

Skills

Problem-solving

Communication

Technical analysis

Education

Bachelor’s Degree in Computer Science or related field

2 years relevant experience

Tools

Avaya

SIP

Microsoft Teams Voice

Job description

IT Network & Telecommunications Administrator

Salary: £36,000 - £48,000 per annum (depending on experience)

Hours: Monday to Friday, 8.30am - 5.30pm (40 hour week)

Location: Southampton office based

Please note that Garmin do not offer sponsorship; all applicants must have Right to Work status for the UK.

Purpose of the Role

Responsible for efficiently managing technology through the use of tools and scripting. Organizes, leads, and coordinates with other parts of IT to ensure components of the overall system are managed.

• Designs and develops complex, integrated solutions to meet business requirements or enhance performance of Garmin’s network and telecommunications systems.
• Performs and evaluates cost analyses and vendor comparisons for small through large-scale projects to ensure cost-effective and efficient operations. Measures feasibility of various approaches and makes recommendations.
• Continuously develops technical expertise on established and emerging network & telecommunications systems and other related technologies.
• Communicates effectively regarding system operations and environment changes.
• Adheres to SOX, PCI, and other regulatory requirements as dictated.
• Understands and manages capacity, redundancy, and health constraints of network & telecommunications systems.
• Ensures security requirements are met or exceeded.
• Demonstrates proficient use and knowledge of standards and procedures.
• Communicates effectively in written and verbal form within a large team or departmental setting.
• Applies Garmin’s Mission Statement and Quality Policy, showing enthusiasm for and a desire to see Garmin succeed.
• Serves as a mentor to less experienced IT Administrators.
• Provides reliable solutions to various problems using sound problem-solving techniques, including root cause analysis and corrective actions.
• Performs and plans minor version upgrades.
• Uses tools and scripting to manage technology efficiently.
• Makes recommendations for component-level improvements.
• Identifies interdependencies in system and application components.
• Coordinates cross-team non-project changes.
• Participates in roadmap planning for systems or applications.
• Organizes and leads meetings with IT system users.
• Understands the importance of change and adapts well.
• Welcomes constructive feedback as an opportunity to improve.
• Approaches situations with conflict professionally.
• Monitors appropriate levels of security access.

Education & Experience

• Bachelor’s Degree (or equivalent) in Computer Science, Information Technology, MIS, Business, or related field OR 2 years relevant experience, with an equivalent combination of education and experience.
• Ability to solve moderately complex technical problems independently.
• Experience in successful implementation of technology solutions.
• Strong verbal, written, and interpersonal communication skills in a team setting.
• Demonstrates quality and organization in work documentation.
• Deep understanding of IT Infrastructure, including Telephony: Avaya, SIP, Microsoft Teams Voice.