IT Logistics & Operations Coordinator

Westcoast Limited; Theale; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days holidays

Bonus included in package

Westcoast Wellbeing programme

Employee referral bonus

Job summary

Westcoast Limited is seeking a proactive Operations/Administration role focused on handling customer orders from receipt to delivery. You will coordinate deliveries, manage stock across the supply chain, resolve delivery issues, and support account managers while maintaining strong customer relationships.

You will gain exposure to the IT distribution sector, work in a team, and develop essential logistics and operational skills in a growing, award-winning environment.

Qualifications

• Proactive, commercially minded individual with excellent communication skills.
• Motivated and proactive, able to work under pressure both independently and as part of a team.
• Strong interpersonal skills with an ability to develop strong business relationships.
• Able to work effectively under pressure and with changing priorities and workload.
• Excellent attention to detail
• Advanced Excel skills
• Experience or knowledge of supply chain/logistics would be beneficial

Responsibilities

• Managing the customer order process from receipt of order through to shipment and delivery.
• Arranging deliveries and ensuring all are compliant with the specifications of the customers’ DC.
• Stock Management - Liaising with product management and re-allocating stock to ensure max. fill rate
• Resolving delivery problems and communicating any delays to the customer DC’s
• Communicating stock availability and lead time information to customers
• Forecast Management
• Attending Conference Calls. Preparing meeting files and distributing meeting minutes
• Resolving customer queries and complaints quickly and courteously
• Reporting on customer stock and sales
• Supporting the External Account Managers
• Undertaking ad hoc company projects as required

Skills

Excel skills

Communication

Interpersonal skills

Teamwork

Attention to detail

Supply chain knowledge

Tools

Excel

Job description

Westcoast Limited is seeking a proactive Operations/Administration role focused on handling customer orders from receipt to delivery. You will coordinate deliveries, manage stock across the supply chain, resolve delivery issues, and support account managers while maintaining strong customer relationships.

You will gain exposure to the IT distribution sector, work in a team, and develop essential logistics and operational skills in a growing, award-winning environment.