IT Installations & Projects Planner

Howdens; Watford; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme

Holiday entitlement

Staff discount

Employee assistance

Job summary

Howdens Joinery is seeking a proactive IT Installations Planner to support planning and delivery of IT installations across our depots and central sites in the UK. You will coordinate installations, manage networks and telephony incidents, and work with internal teams and external engineers to ensure projects are delivered on time.

Join a fast‑paced environment with opportunities to optimise processes, enhance efficiency, and contribute to uninterrupted IT services across 900+ depots and offices.

Qualifications

• Experience in IT, networking or telecommunications environments.
• Strong ability to coordinate multiple projects and stakeholders.
• Experience managing or working with third‑party suppliers/engineers.
• Good understanding of IT infrastructure, cabling and installation environments.
• Familiarity with ITIL principles and service management processes.

Responsibilities

• Plan and coordinate IT installation projects across 900+ depots and central sites.
• Support delivery of 100+ projects annually (depots, relocations, refits).
• Manage incidents and service requests for depot networks and telephony with SLA adherence.
• Coordinate with internal stakeholders and third‑party suppliers/engineers to deliver projects on time.
• Provide technical guidance to engineers during installations.
• Monitor stock levels and equipment to support project delivery.
• Identify opportunities to improve or automate processes for efficiency.

Skills

IT & networking experience

Project coordination

Vendor management

MS Office

ITIL knowledge

Communication skills

Job description

Howdens Joinery is seeking a proactive IT Installations Planner to support planning and delivery of IT installations across our depots and central sites in the UK. You will coordinate installations, manage networks and telephony incidents, and work with internal teams and external engineers to ensure projects are delivered on time.

Join a fast‑paced environment with opportunities to optimise processes, enhance efficiency, and contribute to uninterrupted IT services across 900+ depots and offices.