IT Installation and Delivery Engineer

TipTopJob; Larkhill; On-site; GBP 25,000 - 27,000; Full time

Job summary

TipTopJob is seeking a practical, customer-focused IT Installation and Delivery Engineer to join our onsite team. The role involves delivering, installing and collecting IT equipment at customer sites across the UK with travel and overnight stays.

You will work on PC/LCD setups, cabling, and coordinating with customers to ensure smooth office moves and projects. Candidates should be reliable, flexible, and able to communicate effectively.

Qualifications

• Experience in IT installations, technical support, or workshop environments desirable.
• Knowledge of IT hardware, cable management, and MPS configuration essential.

Responsibilities

• Installation to desk at customer sites.
• Communicate with customers about installed hardware.
• Decommissioning of redundant equipment and furniture.
• Dispose of customer items following safety procedures.
• Cable management and fault finding on hardware.
• PC/Laptop builds; hardware and software as needed.
• Travel to customer sites across the UK and internationally, with overnight stays.
• Provide daily updates on projects and act as on-site point of contact.

Skills

IT hardware knowledge

Cable management

MPS configuration

Customer service

UK travel readiness

Job description

Location: Kidderminster

Salary: A GBP 24,784.50 : A GBP 27,000.00 dependant on skillset.

Vacancy Type: Full:time contract, Mon:Fri working. Permanent salary.

As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.

We're looking for a practical, customer:focused IT Installation and Delivery Engineer to join our onsite team. This role is primarily based around delivering, installing and collecting IT equipment at customer sites across the UK. Youll spend much of your time travelling, driving company vehicles, setting up PCs, monitors and peripherals, completing office moves and collecting redundant IT equipment. Youll need to be responsive to our customers needs, a good communicator, reliable, flexible and a team player. This is a great opportunity to work for a rapidly growing business and to be part of a friendly team environment.

Principle Accountabilities

• Responsible for installation to desk
• Ability to communicate with customers regarding newly installed items (hardware)
• Responsible for the decommissioning of redundant equipment and furniture
• Responsible for the disposal of customers items and adhering to safety procedures with regards to packing the items and transporting back to base.
• Cable management
• Fault finding and simple fixes (resolving network issues and any hardware or possible software issues)
• PC / Laptop builds hardware and possible software
• Ensuring that agreed Company sales targets are met monthly
• Ability to travel to customer sites throughout the UK and Internationally, with overnight stays.
• To foster teamwork and collaboration to achieve own and Company objectives
• To liaise with all stakeholders positively and to put recommendations forward as appropriate in order to support the Companys continuous improvement ethos
• Support adherence to company policies and procedures
• Provide daily updates on projects
• Act as point of communication when on site (customer facing)
• Deliver quality and professionalism in all tasks and interactions

What do we look for in a candidate?

• Takes ownership of responsibilities and focuses on achieving measurable outcomes.
• Continuously identifies opportunities to improve processes and increase efficiency.
• Collaborates effectively with colleagues, drivers, maintenance teams, and other departments to ensure smooth operations.
• Actively listens and values team input, fostering open communication and cooperation.
• Communicates clearly and professionally, both verbally and in writing, with colleagues, management, and clients.
• Provides regular updates on project and operational progress to maintain alignment and transparency.
• Actively seeks feedback to improve performance and professional growth.
• Demonstrates initiative in personal development through training, courses, and mentorship.
• Adapts quickly to changing priorities, operational requirements, and dynamic work environments.
• Manages multiple priorities under pressure while maintaining a positive, solution:focused approach.

Additional Factors

• Experience: Previous experience in IT installations, technical support, or workshop environments is highly desirable.
• Technical Skills: Knowledge of IT hardware, cable management, and MPS configuration is essential.
• Customer Focus: Commitment to delivering exceptional service and maintaining strong client relationships.
• Physical Requirements: Lifting and moving valuable IT assets is required; manual h