IT Installations Engineer – Onsite Projects & Travel

R13 Recruitment; Norwich; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday + bank holidays

Private medical cover

Pension scheme

Gym membership

Cycle to work scheme

Employee Assistance Programme

Time off in lieu (TOIL) for out-of-hs

Job summary

R13 Recruitment partners with a growing technology-led organisation in Norwich seeking an Installations Engineer. Move from 2nd/3rd line support to on-site installations with training and support provided.

You’ll work on PC and networking equipment deployment, MS 365 and Azure tasks, and travel to client sites across the UK from our Norwich office. Ideal candidates have IT support experience, a proactive mindset, and a full UK driving licence.

Qualifications

• Experience in IT support at 2nd or 3rd line, or mix of support and installations.
• MSP background is advantageous but not essential.
• Good knowledge of Windows OS, Microsoft 365, and basic networking.
• Interest in infrastructure, hardware and project-based IT work.
• Willing to learn new technologies and take ownership of projects.
• Strong problem-solving and client-facing communication.

Responsibilities

• Assist with and deliver IT installation projects across the UK.
• Install and configure PCs, laptops, monitors and networking equipment.
• Support Microsoft 365 and Azure environments for clients.
• Set up user devices and IT infrastructure on-site.
• Assist with network installations, including access points and cabling.
• Support AV and telephony installations where required.
• Plan scope of works and travel to client sites for project work.
• Work with senior engineers to develop technical knowledge and deliver high-quality service.
• Provide a professional, customer-focused service and take increasing ownership.

Skills

2nd/3rd Line IT support

MSP background

Windows operating systems

Microsoft 365

Networking basics

Azure environments

Driving licence

Tools

PC setup

Networking equipment setup

AV installations

Job description

R13 Recruitment partners with a growing technology-led organisation in Norwich seeking an Installations Engineer. Move from 2nd/3rd line support to on-site installations with training and support provided.

You’ll work on PC and networking equipment deployment, MS 365 and Azure tasks, and travel to client sites across the UK from our Norwich office. Ideal candidates have IT support experience, a proactive mindset, and a full UK driving licence.