Configuration Engineer

GreenSafeIT; Larkhill; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Staff discount online store

Company events

Refer a friend Scheme - £150+

On-site Fully Equipped Gymnasium

Job summary

GreenSafeIT in Kidderminster is seeking an entry-level Configuration Engineer to image and configure desktops, laptops, printers, tablets, and other assets in line with SLAs. You will perform BIOS configuration and post-imaging setup to ensure devices are secure and customer-ready.

This full-time role covers 37.5 hours per week (Mon-Fri) and involves collaboration with the team to meet KPIs, while maintaining quality and safety standards. Training and mentorship are provided.

Qualifications

• Entry level - Junior technician role.
• Configuration, staging and preparation of IT equipment in line with KPIs and SLAs.
• Includes BIOS configuration, asset tagging, OS imaging and post-deployment setup.

Responsibilities

• Image and configure desktops, laptops, printers, tablets and other assets per standards and SLAs.
• Configure BIOS settings and apply system customisations.
• Execute asset tagging and record data in asset management systems.
• Complete post-imaging configuration, validation and quality checks.
• Meet defined KPIs and SLAs, including turnaround times and quality benchmarks.
• Maintain a clean, safe workspace in line with health and safety policies.
• Collaborate with team to achieve daily targets and goals.
• Provide support to colleagues to maintain workflow efficiency.
• Train and mentor team members for consistency and quality.
• Follow data security procedures when handling customer devices and information.

Skills

PC hardware

Windows OS

Android/iOS familiarity

Imaging tools

Attention to detail

Troubleshooting

Time management

Communication skills

Lifting capability

Standing endurance

Tools

MDT

SCCM

Endpoint Manager

Job description

Configuration Engineer

Location: Kidderminster

Salary: £21,157.50 - £24,784.50 per annum

Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary

As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.

This is an entry level - Junior technician role. The IT Configuration Engineer is responsible for the configuration, staging, and preparation of IT equipment in line with defined KPIs and SLAs. This includes BIOS configuration, asset tagging, operating system imaging, and post-deployment setup to ensure all devices are fully functional, secure, and customer-ready.

Key Responsibilities:

• Image and configure desktops, laptops, printers, tablets, and other assets per company standards and in line with SLA’s.


• Configure BIOS settings and apply required system customisations.


• Execute asset tagging and accurately record customer-specific data in asset management systems.


• Complete post-imaging configuration, validation, and quality checks to ensure devices meet required standards.


• Meet defined KPIs and SLAs, including turnaround times, productivity targets, and quality benchmarks.


• Maintain a clean, safe, and organised workspace in compliance with health and safety policies.


• Collaborate effectively with team members to achieve daily production targets and operational goals.


• Provide support to colleagues to maintain workflow efficiency and resolve bottlenecks.


• Train and mentor team members to ensure consistency, quality, and adherence to processes.


• Follow data security, handling, and compliance procedures when working with customer devices and information.

Competencies & Behaviours:

• Strong understanding of PC hardware components and architecture.


• Proficiency in Microsoft Windows operating systems.


• Familiarity with Android and iOS operating systems is desirable.


• Experience with imaging and deployment tools (e.g., MDT, SCCM / Microsoft Endpoint Configuration Manager) is advantageous.


• Strong attention to detail and commitment to quality standards.


• Ability to work efficiently under pressure in a fast-paced, high-volume environment.


• Good problem-solving and troubleshooting skills.


• Effective time management and ability to prioritise tasks.


• Clear and professional communication skills, both written and verbal.


• Ability to lift and move IT equipment (up to 15-20 kg).


• Ability to stand for extended periods while performing configuration tasks.

Benefits:

• Staff discount online store


• Company events


• Refer a friend Scheme - £150+


• On-site Fully Equipped Gymnasium