IT Infrastructure & Workplace Services Lead

Proftech Talent; Birmingham; Hybrid; GBP 46,000 - 66,000; Full time

Job summary

A leading IT services provider in Birmingham is seeking a Senior IT Platform Manager to drive the performance of IT infrastructure and workplace services. You will oversee day-to-day IT operations, supplier management, and ensure service delivery meets high standards. The ideal candidate will have extensive experience with IT infrastructure in complex environments. This full-time role offers a competitive salary between £46,406 - £65,514 and a hybrid working model, allowing for flexibility in the office and remote work.

Benefits

Competitive pension scheme

Cash allowance in lieu of benefits

Life assurance and health cash plan

25 days annual leave

Employee Assistance Program

Qualifications

• Proven experience leading IT infrastructure in complex environments.
• Confident managing multiple vendor relationships effectively.
• Ability to adapt delivery methodologies in IT projects.

Responsibilities

• Lead the design and performance of IT Infrastructure and Workplace Services.
• Monitor and manage supplier performance to meet compliance.
• Resolve system and service issues proactively.

Skills

IT service management skills

Understanding of IT infrastructure

Managing IT operations

Supplier management

Stakeholder management

Knowledge of delivery methodologies

Awareness of digital technologies

Overseeing IT infrastructure

Leading service delivery teams

Continuous improvement with suppliers

Job description

A leading IT services provider in Birmingham is seeking a Senior IT Platform Manager to drive the performance of IT infrastructure and workplace services. You will oversee day-to-day IT operations, supplier management, and ensure service delivery meets high standards. The ideal candidate will have extensive experience with IT infrastructure in complex environments. This full-time role offers a competitive salary between £46,406 - £65,514 and a hybrid working model, allowing for flexibility in the office and remote work.