IT Infrastructure Manager

JR United Kingdom; Stockport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the UK is seeking an IT Infrastructure Manager to ensure the effective operation of its IT systems, including servers, networking, and security compliance. The ideal candidate will have extensive experience in managing IT infrastructure for a sizable user base, with proven problem-solving skills. This role involves overseeing design and implementation strategies, ensuring optimal resource use and adherence to security certifications.

Qualifications

• Minimum 5 years' experience in similar roles.
• Experience working in SME environments with 1000+ users required.
• Outstanding problem-solving and troubleshooting abilities.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure.
• Provide 3rd line support for all infrastructure-related issues.
• Ensure infrastructure availability and support.

Skills

Problem-solving

Troubleshooting

Infrastructure management

Design principles

Education

MCSE

ITIL qualifications

ISO27001:2022 experience

Tools

Windows Servers

Active Directory

Microsoft Exchange

SQL

Cloud migrations

Sophos Anti-Virus

Arcserve

Forcepoint

Job description

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As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems, including but not limited to Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer requirements and help develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc. You will ensure all systems are maintained, supported, and compliant with our security certifications. Experience in a similar-sized environment with circa 1000+ users is required.

Responsibilities:

• Develop and implement a strategic plan for developing IT infrastructure, ensuring it meets the needs of our business and aligns with the wider business strategy.
• Identify opportunities for leveraging technology to improve business processes and performance.
• Provide 3rd line support for all infrastructure-related issues, managing internal/external resources for quick and timely resolution.
• Provide technical and design support for business-specific solutions, ensuring standards for service and compliance are adhered to.
• Ensure infrastructure availability and support, including but not limited to:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage, Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience needed:

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience working with and/or ITIL qualifications
• Industry-relevant qualifications such as MCSE
• Outstanding problem-solving and troubleshooting abilities
• ISO27001:2022 experience
• Windows server cloud migrations

This job posting is active and accepting applications.