IT Infrastructure Manager

JR United Kingdom; Chesterfield; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading company in Chesterfield is seeking an experienced IT Infrastructure Manager to develop and manage IT systems for approximately 1000 users. The role involves strategic planning, ensuring infrastructure availability, and compliance with industry standards. Ideal candidates will have proven expertise in IT management, including experience with cloud migrations and relevant certifications.

Qualifications

• Minimum 5 years' experience in similar roles.
• Experience in SME environment with circa 1000+ users.
• Outstanding problem-solving and troubleshooting skills.

Responsibilities

• Develop and implement strategic IT infrastructure plans.
• Provide 3rd line support for infrastructure issues.
• Ensure compliance with security standards.

Skills

Problem-solving

Troubleshooting

ITIL frameworks

Network management

Compliance (ISO27001)

Education

MCSE certification

Tools

Windows Servers

Microsoft Exchange

SQL

Sophos Anti-Virus

Arcserve

Forcepoint

PTRG Monitoring

Office 365

Job description

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As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems. This includes, but is not limited to, Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer needs and help develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc., and that all systems are maintained, supported, and compliant with our security certifications. Experience in a similar-sized environment with circa 1000+ users is required.

Responsibilities

• Develop and implement a strategic plan for developing IT infrastructure that meets business needs and aligns with the wider business strategy.
• Identify opportunities for leveraging technology to improve business processes and performance.
• Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick and timely resolution.
• Provide technical and design support for business-specific solutions, ensuring adherence to standards for service and compliance.
• Ensure infrastructure availability and support, including but not limited to:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage and Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience needed

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience with ITIL frameworks and qualifications
• Industry relevant certifications such as MCSE
• Outstanding problem-solving and troubleshooting skills
• Experience with ISO27001:2022
• Windows server cloud migrations

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